Map
Detailed Information
- Place Types Hospital
- Address 96 St John's Way, Archway, London N19 3RN, UK
- Coordinate 51.5678898,-0.1311521
- Website http://www.stjohnsway.nhs.uk/
- Rating 3.1
- Compound Code HV99+5G London, UK
Openning hours
- Monday 8:00 AM – 1:00 PM, 1:30 – 6:30 PM
- Tuesday 8:00 AM – 1:00 PM, 1:30 – 6:30 PM
- Wednesday 8:00 AM – 1:00 PM, 1:30 – 7:30 PM
- Thursday 8:00 AM – 1:00 PM
- Friday 8:00 AM – 1:00 PM, 1:30 – 6:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
One of the receptionist's does not listen to the patient's request, which resulted in me having to repeat myself as they kept cutting me off when I tried to explain what I needed assistance with. If they really want to come off the phone quicker, they should listen carefully the first time so they can provide a more efficient service.
The first time I used this doctors, I called for an appointment and was given one a few weeks in advance (Tuesday, 2nd September, which doesn't exist). When I called to confirm my appointment date, I was told it was 1st September. I arrived on 1st September and then told my appointment isn't until 2nd September. It was manic!! A lady behind the counter shouting like crazy. Stand outside, come inside, stand outside, I got dizzy. The nurse agreed to see me and the receptionist told me to be very, very thankful to the nurse for agreeing to see me, even though they had told me to go there. I couldn't wait to leave, it was like being in a house of horrors with the shouting and them not knowing what is going on, wrong dates, confirming appointments incorrectly etc.
Dr Bromball is the best!!! She is kind, helpful, attentive. I love having her as my doctor. Dr Cooper could learn a lot from her.... Receptionist staff are always on point and no matter how many times you call, they are so considerate and helpful. Especially the ladies.... Excellent surgery..thank you for always supporting me.
Been having issues with this Medical Centre for a long time. The staff is very dismissive and the doctors are condescending and treat you like a simpleton. They divert their lines to a different practice over weekends and then shout at you for using it! Their phone lines are a maze and you often don't get helped. You have to sit through an entire schpiel about their online service, which is also a bit rubbish and then the phone just rings, often having to put the phone down and phone back wasting money on useless phone calls. I find that I often have to do admin myself, since they don't liaise with other departments. This is very stressful and tiring. You take my NI contribution from my salary without giving me a choice... yet when it comes to the NHS to look after me they do everything in their power to fob you off without helping.
Thanks for caring,mrs manager,many nasty comments made without substance,by answering them you prove them wrong,good job.Shout out to Dr Bombell,caring & professional.Thank you all!
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