Map
Detailed Information
- Place Types Hospital
- Address 255 Eastcote Ln, South Harrow, Harrow HA2 8RS, UK
- Coordinate 51.5616211,-0.3724196
- Website http://www.simpsonhouse.org.uk/
- Rating 3.1
- Compound Code HJ6H+J2 Harrow, UK
Openning hours
- Monday 8:30 AM – 6:30 PM
- Tuesday 8:30 AM – 6:30 PM
- Wednesday 8:30 AM – 12:45 PM, 2:00 – 6:30 PM
- Thursday 8:30 AM – 6:30 PM
- Friday 8:30 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
One of the receptionists is the worst. Rude, zero manners and absolutely no help at all. Blames everyone else and offers nothing with regards to solutions. This has happened on multiple occasions. If you could use any other surgery I would highly recommend doing so.
I have been a patient at Simpson House now for over 30 years, I have always been treated with respect and dignity, The practice is run very well, and all staff and GP's have always had a listening ear for myself, I may not be the easiest patient but they have always been very supportive,
Been with Simpson House for many years and it's always comforting to know they are just up the road if needed. Huge frustration though is the difficulty in actually speaking with a doctor. Was advised by a receptionist on Thursday that my GP would ring me the next day. Waited in for call only to be called by the receptionist as advised to do so by my GP. Needless to say, she was unable to answer my queries. So back to square one ... advised to ring at 8.30am on Monday to book a phone consultation. Rang at exactly 8.30am and 19th in the queue! How is that even possible? So now completed the online form and still waiting. My concern is how are elderly patients supposed to navigate around this system. I know my 87 year old mother wouldn't be able to.
Best practices ever supporting and helping all patients
Receptionist staff are rude; should be taught to deal with people especially the elderly with manners and patience. Doctors are fantastic and very understanding.
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