iCleanse

First time ever to use this therapy. Everything was explained really well and in a relaxed and very friendly manner. I was welcomed by Katy & Maria who I would love to deal with again for my next treatments. I would highly recommend this clinic for colonic irrigation therapy and will be recommending this to my family

Great treatment to help keep your gut healthy. Very friendly and helpful staff. They made me feel comfortable and relaxed, they also offer great amount of knowledge about the digestive system. I am looking forward to continue my treatments. Highly recommend iCleanse to support your well-being.

I thought very hard before posting this review as my experience with this business was limited. But, in the interest of transparency, I feel the sheer unpleasantness of it should be noted for those whose experience, like mine, differs from the many glowing reviews. After making many healthy changes to my life I had been considering colonic hydrotherapy and spent some time researching and reading reviews from businesses offering this service. Vibrant Health Spa is not my closest venue for this treatment but I was very impressed at the look of the salon, particularly the healthy juice bar and range of supporting follow up products, and felt their ethos was in tune with mine so I was willing to travel a little further for the treatment. I read the many positive reviews and decided to book in for myself and my partner. I was lucky enough to find a great deal on a voucher site and- as I have never had this treatment before and was quite nervous- I felt this would be a great way to try it out and decide if it’s for me before committing to a longer, regular course. The voucher site offered either a single booking or a booking for “2 sessions” and, as my health conscious partner had also been considering colonic hydrotherapy, I used the 2 session option to book and chose a date two months away in order to discuss these sessions with the practitioner beforehand. I received a booking receipt confirming my payment and my appointment for November. The next day I received a text message and email confirming my appointment for later that evening! (September) I immediately called to rectify this error and spoke with a man (whose name was not stated). He realised his error and agreed to change the date and I took this opportunity to discuss with him how I should place the second booking in order to confirm both sessions and seek reassurance for my anxiety about having such a treatment for the first time. He stated that the 2nd session had to be taken with 2-3 days and must be used by the same person. This concerned me as it certainly wasn’t described in this way at the time of payment, nor was this mentioned as a requirement on the Vibrant Health Spa website. When I queried this the man stated “there’s a limit to how much space there is available in the website explanation”. I explained that this is not a problem and that I would be happy to change my booking to two separate sessions though, having not had this treatment before and being slightly anxious at a rather intimate procedure, I would not be able to commit to more than one session each until after the first session in case it’s just not for me. At this point the man became rather abrupt and said that they “would not accept a booking of Just a single session as this is not how the treatment should be performed”. I mentioned that there was the option to book just a single session and that there was no indication of this caveat on the website. The man became even more abrupt and said “well as I said there’s only so much space for the information and we’ve been trying to change it but are unable to. You’ll notice that there’s other errors such as our name has been changed since the information was written” a statement which frankly was not my fault nor my problem. When I said I understood this but that I was nervous about booking such an intimate treatment and therefore did not want to sign up more than one session at a time he told me that if I was not willing to book a minimum of two sessions then they would cancel my booking and snapped “this is not a beauty treatment” - a rather patronising and sarcastic comment which was not really necessary. All in all the level of unprofessionalism and the nasty manner with which I was spoken to felt very at odds with the conscientious, mindful and holistic atmosphere that I was expecting from a healthcare venue of this type, I felt patronised and unwelcome and I therefore felt I had no option but to cancel my booking. I’m extremely saddened by this experience as I truly expected much better.

Easy and quick treatment. Very comfortable and relaxing environment. Was told lots about the treatment and benefits of cleansing your bowel and intestines. Would highly recommend.

Very easy and lovely service. It’s all Private and the clinic is very hygienic. The staff are amazing. My bloated feeling has almost gone and I feel so much better. Definitely worth trying. Easy parking and good coconut juice available to buy or free when you become a member. Great service. Definitely recommend it