Map
Detailed Information
- Place Types Hospital
- Address Westland Ave, Hornchurch RM11 3SD, UK
- Coordinate 51.5632447,0.2225322
- Website http://westlandmedical.com/
- Rating 3.3
- Compound Code H67F+72 Hornchurch, UK
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Came here on 26th October for laser treatment on my eye after being referred by my optician. Only waited 2 weeks for the appointment. Staff very helpful and caring, Jenny the nurse talked me through the procedure then I saw Mr Chawa who was very professional. Parking can be a problem, I have a Blue Badge and there were two disabled parking bays, the cars parked in it had no Blue Badge! Had to park on single yellow line which is not a problem if you have a Blue badge, otherwise you have to park in Sainsbury's car park a little way down the road. All in all I was very satisfied with the treatment.
Firstly, I would like to say, I have found this a great place to be treated, the staff were, mostly, friendly. (I think the audiologist conducting my hearing test must have been having a bad day).
The reminder texts/calls the day before were useful.
Now to the glitches (& why it lost a star)
Parking - there are yellow lines, on the opposite side of the road but then, it is a residential area so some restrictions are needed.
A previous reviewer stated that non disabled people were parking in disabled spots, which is, of course, unacceptable. As long as it because they don't have blue badges and not because they don't 'look disabled'.
There are car parks at Sainsburys and at the Queen's theatre which are a short walk away. Bus stops are also in that area.
The biggest problem that I have found, though, is the fact that reception is on the first floor. There is a lift for disabled patients but, if for like me, your clinic is on the second floor, you have to get out of the lift, go down a corridor, open a pair of heavy doors, announce your arrival at the desk then reverse all that to the lift to go up another floor.
I found that annoying enough with my walking stick, if I had to do that with a wheelchair I would be extremely unimpressed. What idiot thought that was a good idea?
Been here a few time for mri scan the staff are great always welcoming
Terrible dermotolgy clinic waited 45 minutes past my appointment, time just to be quickly hurried out the door with no real help advice or anything of the sort was with the doctor there for about 30seconds to a minute. will definitely not be returning to this clinic avoid this place.
My partner went for a MRI at the Inhealth centre, staff were welcoming and helpful the place is well organised but relaxing. The scan was done on time. I cannot recommend the staff highly enough especially the reception team as we left a shopping bag behind and they called us to let us know.
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