Home United Kingdom England Muswell Hill UOE Store & Post Office

Muswell Hill UOE Store & Post Office

420 Muswell Hill Broadway, Muswell Hill, London N10 1DW, UK

+44 20 8365 4736

Map

Detailed Information

Place Types Post office
Address 420 Muswell Hill Broadway, Muswell Hill, London N10 1DW, UK
Coordinate 51.5922039,-0.1429604
Website https://www.uoe.co.uk/our-stores/muswell-hill
Rating 2.9
Compound Code HVR4+VR London, UK

Openning hours

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 10:00 AM – 5:30 PM
Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 5:30 PM
Sunday Closed

Photos

Reviews

Clive Barrett (12/02/2020)

The post office manager may like to take anger management training for her own benefit. Quite a few of us in the local community have now been on the wrong side of this woman’s serious errors and temper. People talk. A person merely posting a letter is a contemptible inconvenience for this woman, who is prone to temper explosions at customers. Several people in the community have written complaints to the PO, which you may want to look into, as this branch “manager” ignored all attempt at communication, even when escalated to head office - a sure sign of guilt if ever there was one. I would also speak to ex-staff about problems and their treatment. I note someone called James (plus numerous others) on the reviews has recently had a similar terrible experience to ours with this lady. (Then there’s a conveniently timed “good” review to try to counter it - no doubt from a friend or family member of the person who everyone is complaining about! It’s clearly a fake name/account if you look. Fascinating!) Another thing - the branch queues have become appalling in the past year, which is saying something given people are boycotting the place due to the manager. Maybe time to address the behaviour of this person as another reviewer suggests. It’s shocking and appalling, and I cannot believe this person represents the Post Office!

Celtic Invictus (08/21/2020)

Dropped 1 star as there never seems to be enough staff manning the checkouts there's at least always 1 not manned. However the plus sides are you can be effectively served and efficiently although when understaffed and you get that ONE awkward undecided difficult customer who thinks that the service is ONLY for them alone it can be frustrating waiting for eternity especially when other checkouts aren't staffed. Otherwise great place and will continue to use👍

James (09/09/2020)

The level of service you receive is massively dependent on who serves you. If you get the lady, you may as well just walk out. I have NEVER encountered someone who works in customer service be so rude and patronising. Its my local post office so what choice do i have but to go back, if i had a choice i would never go back. Complete amateurs.

Rhonda Buijs (10/08/2020)

Thanks Vanessa for your continued help and patience with me with all my letters and parcels! Much appreciated! Very nice staff in general at thus post office :)

a customer (09/22/2020)

absolutely the worst. service in post office yet. uneducated, very rude and extremely bossy old lady roaming around like it was her kingdom. do not recommend, will not come back

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