The Cedar Brook Practice

I have been with this surgery for a year and need to register how pleased I am with the service, aside from the long waits which others have mentioned, just thought I'd get that bit out the way, had to drop a star for that I'm afraid! The receptionists have gone out of their way at times, I guess I am what you would call a frequent flyer as I'm bedbound with a chronic illness so regularly need to speak to a doctor via the phone, or if really needed a visit. Doctors have been great and I'm confident they take the time to listen and help with whatever health problem decides to crop up, I currently have a bit of an allergy issue and they have been honest and said it's too complex so need specialist help. Whilst they have all proven very knowledgable I really appreciate honesty like that. I wanted to counter some of the negative reviews here to be honest I was quite surprised by them as I am really impressed with this surgery. Keep up the good work everyone and thank you.

YOU MUST READ MY COMMENT - DO NOT COME HERE UNLESS YOU WANT TO BE MURDERED - NO JOKE. Please avoid at all costs if you wish to stay alive. A trainee GP prescribed me with contraceptives for menstruation issues I was having. I asked for a referral to Gynaecology first, but my request was completely rebuffed. Instead, the trainee GP went ahead with prescribing me with a drug which has high chances of blood clotting in the lungs - unbeknownst to me at the time. Six weeks after taking the drug, I had difficulty breathing. I was admitted into hospital and doctors diagnosed me with severe pulmonary embolism in the lungs. I only had 6% of lung capacity to breathe. I also had bacterial pnemonia due to the pulmonary embolisms. Doctors were surprised that I was still alive. The pain I endured, is something I cannot even describe. It was like my entire body was on fire. I wouldn't wish this on my worst enemy. I never even received a sincere apology from the practise at all. Dr Sira said to me "if you [I] don't like the practise, you can find another GP". I have been coming to this GP since I was young age 5. Finally I was able to see a Gynaecologist who strongly suggested that I seek legal advice. She also said that the contraceptives I were prescribed are EXTREMELY dangerous and that she, herself has never prescribed them to a patient. I was having painful irregular periods which means my estrogen levels are high, so why would a doctor prescribe me with a contraceptive pill with x10 the amount of estrogen. Clearly I would need a pill without estrogen or a low dose. Please DO NOT COME HERE, THEY DON'T CARE WHETHER YOU DIE OR NOT! THIS ISN'T A HOAX, IVE GOT MEDICAL RECORDS TO BACK UP MY CLAIM. DO NOT SEND YOUR KIDS, HUSBANDS OR WIVES HERE!

Been registered with this surgery for years and it says something whe you cant get through to make an appointment or speak to your Doctor regarding a medical concern. They keep you waiting on a queuing system for ages and then cut you off when you get to number 1 position. Its an outrage, Thank god I rarely need medical help

I have found Cedar Brook too much better surgery than my previous one - Yeading Medical Centre )where I used to be registered for long 5 years!). It is quite busy, but they manage to be professional, committed and friendly. They will take your issue and pain very seriously and always try to do their best. I would recommend people to share their positive experiences. Many reviews are showing the opposite then let’s find a solution together, open a public discussion and give our recommendations.

When you really need them there isn't any support. Absolute shambles.