Map
Detailed Information
- Place Types Hospital
- Address 2-4 Cross Deep, Strawberry Hill, Twickenham TW1 4QP, UK
- Coordinate 51.444996,-0.330185
- Website http://www.crossdeepsurgery.co.uk/
- Rating 3.3
- Compound Code CMV9+XW Twickenham, UK
Openning hours
- Monday 8:00 AM – 6:30 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 6:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Have been having issues with this medical centre on and off, mainly administrative. But this time I could not NOT post this review. Awaited doctors call for the prebooked phone consultation for my son, the doctor didn't call. On my follow-up I was told to wait, the doctor still hasn't called even after that and being told that the child is feeling worse. My 7 year old son is now in an A&E thanks to Cross Deep. There has to be some explaining done on their side!
Have received the most fantastic support from Dr Islam
Experience with doctors has been mixed, sometimes good - sometimes unreliable, but receptionist probably shouldn’t be working in a job that interacts with other people - terrible manner.
From my very first contact with Reception staff through routine and more complex issues over the past four years, with doctors, nurses, referrals - I have been treated professionally, with respect and in a welcoming, timely way. I feel very fortunate to have found this practice.
The level of care from the doctors and nurses was brilliant. Particularly as I was very nervous both times, I didn’t feel rushed and they took their time to listen to my worries.
However, I have found the reception staff quite rude especially over the phone. Very rudely told me I could no longer attend the surgery after my next appointment as I had moved, understandably this may be the case but their manner in which they talk to their patients is disgusting.
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