DocTap Private GP

To start off, this is the first time I've felt like 5 stars aren't enough. BEST service out there. They are super responsive, efficient, effortless and reliable. Thank you Rahma and Dan for your support, you guys are rockstars! :) I got my COVID PCR test done with them for fit-to-fly certificate. I had to change my appointment in the last minute and then had to get my sample kit during off hours. But they responded EVEN DURING the long weekend. Cannot recommend them enough. What I liked - - Simple process, register yourself on their website and schedule the appointment - Flexible appointments, you can change them if needed - Very fast processing, I received mine in less than 24 hours! Although please do allow 70 hrs in case there's high volume on that day - Reliable and courteous team, that shows that they are there to help you

I suggested this company to a friend of mine that has to travel to South Africa for a serious family emergency on a Sunday evening. My friend had to fly from Italy on a Thursday and had an appointment booked to do a covid test to present at the airport ( the test need to be made no more than 72 hours prior your flight) on Thursday afternoon he went to the appointment straight from the airport to make sure he will get the certificate before Sunday and he was sent home and told to come back on a Friday morning to do the test otherwise the test would not be valid. My friend returned on a Friday morning had the swab done and now Sunday afternoon he still did not get his certificate. We call the company at 12.00 and we were told that the test was going to be prioritised as the customer had a flight in few hours and the result would have been sent before 3 p.m. We called back at 2.00 p.m. And we were told that they could see on the system the test was marked as a priority but they have problems and delays but the receptionist after talking to her manager told us that he will send the test by 4.00 p.m. It is now 5.00 p.m. My friend went to the airport to see if there are any chance to get his flight to see his mother. What kind of company are you that you should provide result for travel not older than 72 hours and cannot provide them on time, making people loose the money of the flight and more over the chance to flight and see their mother dying of cancer. Shame on you

Horrible customer service, I have not been able to connect with them since the time I took the COVID swab test for my travel - I am travelling tday and havnt received the report yet. Zero regard for customers during this stressful time

Had a great appointment with Dr Sinclair who was so kind and caring. The appointment was quick and convenient and able to get me treatment for an uncomfortable and somewhat embarrassing ailment quickly. Would highly recommend and will certainly be back should I need medical assistance.

Dr Patel at Euston practice was amazing. Very helpful and friendly. Will definitely book to see her again if needed. This was my first visit using DocTap and I would highly recommend it to anyone. This is how healthcare service should look like in the future. Prompt, easy, helpful and affordable. Thank you.