Map
Detailed Information
- Place Types Post office
- Address 89 High St, Teddington TW11 8HG, UK
- Coordinate 51.4273959,-0.3297326
- Website http://www.postoffice.co.uk/
- Rating 2.8
- Compound Code CMGC+X4 Teddington, UK
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 3:00 PM
- Sunday Closed
Photos
Reviews
I've queued for over 25 minutes to get into the post office at completely different times of day on several different occasions, and have never been in when they've had all 3 positions open. The queues go all the way down the street. Can't imagine another business where this'd be the norm or if anyone would go here if it wasn't the only local option.
I'd like to think I know a thing or two about customer service. I don't like giving bad reviews unless I've experienced multiple unsatisfactory levels of service. Praise in public, berate in private. Unfortunately Post Office Teddington in the last year has had 2 employees with poor (verging on unacceptable) behaviours. Rude, abrupt and disinterested. Both 50+. Verbal english skills are lacking with too much mumbling, I have to ask them to repeat. Something needs to change.
To management: Training and culture. Issues start from the top and filter down. There's no smoke without fire, the reviews here speak for themselves.
The younger gents they do well and should be applauded. Well done.
Queues are too frequent. The 3rd employee needs to jump on during busy periods. That's basic workforce planning. Prices for packaging are good hence the 2 star.
I’ve found the staff very friendly and helpful,always giving good advice on sending parcels.Queues are long at times,but what do you expect with Covid restrictions.
Customer service truly disgraceful. The member of staff who served myself and son yesterday did everything he possible he could to be as difficult and obnoxious as possible. I would suggest making the journey to Hampton Wick or Kingston
Very hard working staff and very helpful with everything.
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