Home United Kingdom England Royal Mail

Royal Mail

256a Fulham Rd, Kensington, London SW10 9LZ, UK

+44 345 602 1021

Map

Detailed Information

Place Types Post office
Address 256a Fulham Rd, Kensington, London SW10 9LZ, UK
Coordinate 51.4846952,-0.1835757
Website https://www.royalmail.com/delivery-and-collection-office-finder
Rating 2
Compound Code FRM8+VH London, UK

Openning hours

Monday 8:00 AM – 12:00 PM
Tuesday 8:00 AM – 12:00 PM
Wednesday 8:00 AM – 12:00 PM
Thursday 8:00 AM – 8:00 PM
Friday 8:00 AM – 1:00 PM
Saturday 7:00 AM – 2:00 PM
Sunday 11:00 AM – 3:00 PM

Photos

Reviews

francesca valducci (11/19/2020)

Very rude staff. Their machine was not working and was not reading my QR code (I do that always and tZara confirmed me the QR code was right) and they just kept saying they could no nothing (now even check the machine or fa someone as they are not allowed) and I should go back home, after I have been walking with a big box.

Julie Lin (07/25/2020)

Incredibly rude staff. Literally laughed at me when I was trying to explain that I was using my middle name (which was on my parcel) instead of my legal first name, despite both names being on my ID. Then called his colleague to also come laugh at me??? Who does that. Never been humiliated like this by a customer service. Would completely avoid this place if you can.

Raavi (08/27/2020)

Few of the staff know what they are doing. One of them is downright incompetent and abusive to customers on top. They looked like they were on drugs, wouldn't let anyone speak and kept speaking gibberish and not getting anything done. I avoid it as much as possible.

Sebastian Garda (07/29/2020)

Very unhelpful staff I ask for receipt he just laughed at me and almost threw parcel at me saying no receipt! that I can go somewhere else to get one! Extremely rude staff lazy and unprofessional! And I need to deal with that!! ??

Alice L (03/05/2020)

I am highly disappointed with this post office, particularly as I have always highly regarded the service of Royal Mail. I went to collect my parcel after I had received the ‘your parcel is ready to collect email’. Once there I was told I could not pick up my parcel without having the red card, despite the Royal Mail website stating that the email copy I was using was acceptable. I was rudely dismissed and not given any proper reasoning for this decision. I was told that the only way I could collect my parcel without the card was to book for a redelivery, which is completely untrue. Once I returned with the red card the man entered the exact same details as stated on the email I had previously shown him, and gave me no reason as to why he could not have used these details previously to collect my parcel. Overall, very rude staff who go out of their way to be unhelpful.

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