Map
Detailed Information
- Place Types Hospital
- Address 71A Greenwich S St, Greenwich, London SE10 8NT, UK
- Coordinate 51.4760856,-0.0125399
- Website http://www.greenwichmedics.co.uk/
- Rating 3.1
- Compound Code FXGP+CX London, UK
Openning hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 7:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Reviews
The few times I have had to use their services I am really sorry to say the service has been appalling. You can never get through on the phone and when you do the reception staff give you the run around saying they haven't got your results and to call the hospital etc. When you do (as is the case with me today), the hospital advised me that they have sent the results week's ago to this GP, I have been worried about my results and it's like they really don't care at all about their patients.
Signed up with this practice around 6 months ago. Have never had any issues so far. People over the phone have been nice to deal with and have been able to get appointments quite quickly
The doctors are good, but unfortunately this surgery is let down by the reception and admin staff. They are horrible, rude, incompetent, unfriendly, unwelcoming, lack empathy and compassion. They never answer the phones and it is very very hard to get an appointment or test results.
Really poor experience in the few months I've been registered at this practice since moving to Greenwich, to the extent that I'm wondering if I have to move surgeries. They don't sort urgently needed medication, when you arrange a call back the GP rings back at 10pm (when you've told it will be 8pm at the latest) or worse, not at all, even though you urgently need a prescription sorted, and you've spent the whole day glued to your phone. One or two of the receptionists seem nice but the rest are rude and incompetent, sadly - one of them gave me a prescription for another patient! They all tell you different things - you can't order a prescription on the phone, you have to email (another says you can order on the phone.) It's a mess. It takes ages to get through on the phone as well. A shame because the one doctor I've seen so far has been fine.
The absolute worst surgery in London, do NOT register here. Can never get an appointment and when you do they run extremely late. No one answers the phones and the building is falling apart and disgusting. Often no soap or hand towels in the toilet. Stay away if you are suffering with your mental health, the way the staff deal with it is concerning and absolutely outrageous.
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