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Francis Grove Surgery

8 Francis Grove, Wimbledon, London SW19 4DL, UK

+44 20 8971 5640

Map

Detailed Information

Place Types Hospital
Address 8 Francis Grove, Wimbledon, London SW19 4DL, UK
Coordinate 51.4198537,-0.2091758
Website http://www.francisgrovesurgery.co.uk/
Rating 3.4
Compound Code CQ9R+W8 London, UK

Openning hours

Monday 8:00 AM – 6:30 PM
Tuesday 8:00 AM – 6:30 PM
Wednesday 8:00 AM – 6:30 PM
Thursday 8:00 AM – 6:30 PM
Friday 8:00 AM – 6:30 PM
Saturday Closed
Sunday Closed

Photos

Reviews

jane bradshaw (12/18/2020)

I have been a patient here for nearly 30 years and have always found the doctors and nurses to be kind, helpful and knowledgeable. Reception staff are also very nice. During Covid they have moved swiftly to a more telephone and online based service which works well, but still face to face appointments where necessary. Referrals have also still gone ahead. The practice has a pharmacist who is lovely and full of good advice! The surgery is a lovely place, very clean and well designed. Thanks to all.

marianne seymour (11/17/2020)

I've always had a very positive experience at this surgery. The first thing I had done at this surgery was an examination and the nurse was very kind, calming, and reassuring when answering my questions. More recently I've needed to speak to my doctor over the phone a couple of times and she has always been so nice and easy to talk to and a good listener; more importantly I have always been referred/seen to on the same day, whether that's at this surgery or somewhere else. Of course the main downside is the 1 hour window for booking appointments which you need to do between 8-9am otherwise you have to wait until the next day. But once you do get through the receptionists are very helpful in making sure a doctor calls you back and for getting test results.

Angus Deuchar (12/01/2020)

Excellent doctors - when you manage to see one! But the appointment system is absolutely appalling. Not fit for purpose. Appointments only released onto the app on the day at 8am and are literally all gone within 2-3 minutes! Forget trying to phone between 8-8.30 as constantly engaged. Something urgently needs to be done to improve this incredibly stressful and possibly even dangerous system. Too many patients and too few staff I suspect.

Nikkita Louise (06/23/2020)

I joined Francis Grove Surgery during my pregnancy and have registered my baby boy here. I could not be happier with the care I have received. The receptionists have been very friendly and welcoming every time I have called. The doctors and nurses have come across professional, kind and caring. Would highly recommend.

Debbie W (11/05/2020)

The staff are amazing , I have lived all over the UK and abroad and they are by a country mile the most thoughtful and caring team I have come across.A fantasic example for any surgery in the UK. NHS should use this surgery as an example of how to manage a really busy surgery.

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