Map
Detailed Information
- Place Types Hospital
- Address Thurlow St, London SE17 2XE, UK
- Coordinate 51.4883947,-0.086159
- Website https://aylesburymedicalcentre.co.uk/
- Rating 2
- Compound Code FWQ7+9G London, UK
Openning hours
- Monday 8:00 AM – 6:30 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 6:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Once again I am ringing the Aylesbury Health Centre about my elderly mother and once again it takes forever for them to answer the phone and when you eventually get through they cut you off, this has been happening for years and it needs to stop. This has happened to me several times and other people who are unfortunate to have to deal with this surgery. I have left my house with my phone on loud speaker trying to get through, I have driven 5 miles to work, drove around looking for a parking space, parked my car then walked 15 minutes to my workplace and guess what they still don’t answer. Aylesbury you need to do better either get more staff or a proper phone system that works like other surgery’s.
If I could give 0 stars I would. This surgery is appalling why does it take over 30 minutes for a receptionist to answer the phone? Or if your lucky enough to be connected to the appointments line they cut you off immediately when your first? The past few days because of their systems failure they have failed to re-arrange a telephone consultation for my mother which was originally booked for the Monday that just past. Why do I find myself constantly calling this practice when it should be you who should be re-arranging this?
The most annoying receptionist staff ever. You wait 30 minutes to get through for them to only over and over again hang up the phone!! So aggressively aswell. If there isnt any appointments left just answer the damn phone and say so! People are calling the doctors for a reason.. be more courteous.
Came to get a flu jab and received terrible service by the nurse. She was INCREDIBLY and unnecessarily RUDE. No empathy at all, especially during these hard times.
THE TEAM NEED TO BE MORE APPREICATED, THEY WORK CONSTANTLY HARD AND BEND OVER BACKWARDS FOR THEIR PATIENTS.
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