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Detailed Information
Openning hours
  • Monday 8:00 AM – 6:30 PM
  • Tuesday 8:00 AM – 6:30 PM
  • Wednesday 8:00 AM – 6:30 PM
  • Thursday 8:00 AM – 6:30 PM
  • Friday 8:00 AM – 6:30 PM
  • Saturday Closed
  • Sunday Closed
Reviews
Ismail M (12/22/2020)
During the tough times we all face, the surgery is doing its very best to keep up with the pace and challenging times. Well done and thank you staff at Francis Rd Medical Surgery - and in particular Lata who never ceases to provide service with a smile. Stay safe and thank you.
Devrim Fink (10/27/2020)
They do not even deserve one straight but I couldn't give none. You can never contact them, they put the phone down or disconnect you if they cannot be bothered to work. Throughout covid we have been unable to co ta t and make appointments for our newborn who has still not had her immunizations as they keep cancelling. Staff are so rude and there is only one decent doctor if you can ever get an appointment.
That Girl (10/16/2020)
I am new patient and I called this morning for first time to book the consultation with doctor just couple of minutes after 8am. I was told he can call me back only at the end of the next week that everything is booked. I was speechless as in other surgeries they call back the same day to find out if appointment is needed or not. Only after the consultation was booked I was asked what's the problem.. Where in fact someone could have serious issues and wait for whole week only to get a phone call back. I'm not sure now if the wait is worth or better to register with another surgery. I cant say anything bad about the doctor as Ive never had a chance to see how helpful he is or is not. But the waiting time for a call that is not even appointment just a call back is ridiculous...
Don_don (10/09/2020)
This is one of the nicest surgeries I've been too. The waiting times have improved (pre-lockdown). I have found the staff on reception helpful, even when I might not have been so pleasant to them. Also, the nurse has been amazing with my son. He has had vaccines and the Flu nasal spray and she is just naturally caring and put him at ease. It's a shame to see the negative reviews. We all go for different reasons, so ours experiences are all very different but I've mostly had positive experiences.
Jodie Fink (10/27/2020)
Absolutely awful surgery! Avoid at all costs. My daughters immunisations were cancelled and rebooked 15 times and ended up being weeks behind every time. They would let us know at the last minute as we were leaving the house etc. When I complained to the manager he was extremely rude and discriminatory.
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