Map
Detailed Information
- Place Types Hospital
- Address Mill Ct, Ashford TN24 8DN, UK
- Coordinate 51.1482163,0.8816914
- Website http://www.sydenhamhouse.co.uk/
- Rating 2.2
- Compound Code 4VXJ+7M Ashford, UK
Openning hours
- Monday 8:00 AM – 6:30 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 6:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Is this really a business? Sullen staff who never answer the phone, won't bypass their 'system' for an urgent prescription, forcing patients to enter reception to sort out problems and appointments because information about the online method isn't on their website! Do they even have a practice manager? This is truly the worst doctor's practice we have had the misfortune to be signed up with in the 50 years we have been married - shan't start on the quality of care from the GPS, as you can rarely get near them, best of luck to anyone who is truly sick ...
Awful practice it's a shame as the doctors I see are brilliant at there job and with anything I have seen them for but the front desk is awful no communication bad service I called to have an appointment with a nurse told none till 30th she said I'll get nurse to call you back nurse called back said she will leave what I need behind the desk I went down and no notes on my record that I was called back or spoken to what should of been left for me behind the desk wasn't and the lady left me standing their while she saw to everyone else I gave up and walked out we are moving surgeries I'm sick of the bad communication and awful service from the receptionistswe have had the same issues in the past and nothing is improving where they misplaced my partner's medical forms only to tell him he never gave them in and he kept calling he meant to get them in 4 weeks tool 2 months only to then get a call sayinghis medical forms where found at the bottom of a tray very organized
The people there seem competent and very friendly but no one answers the phone at all! I was trying to find out the results for a simple blood test for 4 days because no one picks up a phone. I let it ring for 20 minutes on the first day when I still had hope, but each day that went past slowly gave up. What a relief when someone finally answered.
Absolutely amazing centre. Pleasant staff, very helpful, no waiting... could not ask for any better!
I cannot speak for others but my experience has always been top class.
I switched over to Sydenham House surgery after massive issues at New Hayesbank surgery, at first I was worried because I have had such bad experiences with my previous GP’s. I can honestly say moving to Sydenham house was the best thing I could have done, I only wish I’d done it sooner! Even the front desk staff are so friendly unlike my last surgery.
I can always get a appointment on the day or a call back.
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