Singleton Post Office

Staff are good and polite, it’s very sad and shameful that there’s always one staff works. Hardly two. Post office don’t care about the customers who are waiting outside of the shop with a 100 meter long queuing, it should have two staff every day morning to evening 7 days a week but who cares? I can’t believe there’s just one staff at work during this Christmas??? Ridiculous

I don't normally do reviews, but felt after being spoken to rudely for the umpteenth time by the woman at the post office counter, I feel that I need to vent. Sending a parcel to Australia and was asked if I'd filled out a sticker to declare what was in the parcel. Told her I hadn't (how would I have been able to as they keep them behind the counter and didn't know I needed to) I then got told I needed to and a pen and sticker were shoved at me. I then felt like I was getting a telling off as I hadnt filled the whole thing in, as I'd never had to before and the writing was so small and in different languages I couldn't really see what I had to fill in. Also feeling like I needed to hurry as there was a cue behind me and she was getting impatient. As I'm trying to see what I needed to fill in after being told I hadn't done it properly, (maybe she could have been nice enough to show me where I needed to write) she then starts telling me all the different costs, which pretty much went in one ear and out of the other as I'm still trying to work out where and what I need to write. I think next time I will travel further afield just to make sure I get good customer service. After that ordeal and previous experiences I feel quite upset, thinking maybe it's me and they just take a sudden dislike to me as she was perfectly pleasant to the woman in front.

Supposed to open until 10pm this evening, arrived at about 6pm to be told that they closed at 4pm because of lack of authorisation codes ( whatever that means).

Too busy to do the change of address on a v5 even though its a service they supposedly offer. Funny that as you weren't too busy taking the cash from the woman that works in paddy Power and handed over £6000 were you, whilst I waited 15 minutes!

The staff at the Post Office are really helpful, I use it now and then and I have always been given advice if needed. Being close to my home it’s also really convenient