Map
Detailed Information
- Place Types Hospital
- Address 499 Llangyfelach Rd, Brynhyfryd, Swansea SA5 9EB, UK
- Coordinate 51.6461906,-3.9455599
- Website http://www.brynhyfrydmedicalcentre.wales.nhs.uk/
- Rating 2.9
- Compound Code J3W3+FQ Brynhyfryd, Swansea, UK
Openning hours
- Monday 8:30 AM – 6:00 PM
- Tuesday 8:30 AM – 6:00 PM
- Wednesday 8:30 AM – 6:00 PM
- Thursday 8:30 AM – 6:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I have always found that brynhyfred surgery is always extremely busy and that in turn makes it hard to get an appointment when ringing in the morning. It's not the receptionists fault that the surgery is one of the busiest in Swansea and appointments are hard to get, the council needs to split up busy surgeries and put those more able to get around another placement with a surgery that is quieter to relieve the burden of busier doctors. There are not enough doctors surgerys around for the amount of people. I have always found brynhyfred surgery staff very helpful and polite and courteous, I haven't got a bad word to say about anyone from receptionists to doctors to the pharmacists who do the same thing day in day out and still manage to be polite and have a smile on their face
I can not thank doctor owens and Dr Jones enough they have been brilliant with me.. But after my experience today with the blonde receptionist I just had to complain.. I've had her speak to me like dirt in the past.. Her attitude is disgusting especially towards someone that suffers with anxiety and depression like myself.. I am now without tablets.. She would not arrange another blood test for me because I can not make the appointment through working long hours.. I honestly do not know how she still has a job there.. She has really upset me.. And I hope to god I never have to deal with her vile attitude again.
The reception staff are disgusting. Its we can't do this, we can't do that;when they can. We cannot take in person repeat prescriptions, then they can, but are WRONG!. There is ZERO respect to people coming to the surgury appart from you must respect the staff, leaving the people abused by "staff" helpless by the staff inability to do their job like they did prior lockdown
Receptionists are very rude and just want to get you off the phone, getting appointments is hard to do, have to ring 8am hoping for one and its just awful.
The doctors and facilities are great however getting an appointment is impossible must have called ober 40 times from 8am until they finally picked up at 9.30 only to say all the appointments were gone and to call again tomorrow. Highly disappointed and am moving else where tomorrow!
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