Map
Detailed Information
- Place Types Post office
- Address 29 Crown Way, Lillington, Royal Leamington Spa, Leamington Spa CV32 7SQ, UK
- Coordinate 52.302771,-1.5197631
- Website https://www.postoffice.co.uk/branch-finder/4552466/lillington
- Rating 1.5
- Compound Code 8F3J+43 Leamington Spa, UK
Openning hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday 8:30 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
If you need to go to a post office in Leamington, DO NOT GO HERE! Two of the members of staff are extremely rude and have no manners whatsoever. One of them often on her phone or reading the newspaper as she is serving you, speaks very bluntly and gives dirty looks, and expects you to know what to do with a parcel without telling you. This post office is where I've experienced the worst customer service of my life. They need to replace their members of staff with better trained, more polite and just nicer people. If they are not prepared to do this, I advise people to steer clear.
Absolutely terrible staff. Have no manners whatsoever. These women have a reputation of being rude and unwelcoming but apparently have not changed from the countless times that I have been met with horrible customer service. Even today I was greeted in a rude manner, she was extremely blunt and even browsed through her phone as I patiently waited for her to continue my order. AS it happens, the woman besides me was having troubles with another member of staff being extremely unhelpful and impolite. Hope they can sort their staff out as I certainly would not recommend to others and unquestionably will never be returning.
I’ve never been in a post office before with such rude staff. Was stood there waiting for them to finish their conversation no hello no smile you are treated as a inconvenience. They are rude. My daughter went in another day n she came out saying let’s find another post office I didn’t like that one they are horrible! So won’t go back there again!
Customer service reminded me of communist period in Romania!
I walked out of there shocked that I could be treated like that in the 21st century!
I am only giving it one star because at the end of the day, the post office gave me a service. If it was for the staff, it will be minus zero. What an unpleasant, rude, unprofessional with absolutely no knowledge bunch of women. Who is in charge of recruiting? seriously, are there no people who care for customers and are not always miserable talking to everyone as they are doing us a favour with zero respect?They don´t know what manners are. They should be grateful for what they are capable that they have a job where they can spend the day on their phones whilst being warm. Can´t wait for this useless people to be replaced for self service machines. They deserve no less.
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