Map
Detailed Information
- Place Types Hospital
- Address University of Essex Colchester Campus, Wivenhoe Park, Colchester CO4 3SQ, UK
- Coordinate 51.8772792,0.9447169
- Website http://www.rowhedgesurgery.co.uk/
- Rating 1.6
- Compound Code VWGV+WV Colchester, UK
Openning hours
- Monday 9:00 AM – 12:30 PM, 1:30 – 4:30 PM
- Tuesday 9:00 AM – 12:30 PM, 1:30 – 4:30 PM
- Wednesday 9:00 AM – 12:30 PM, 1:30 – 4:30 PM
- Thursday 9:00 AM – 12:30 PM, 1:30 – 4:30 PM
- Friday 9:00 AM – 12:30 PM, 1:30 – 4:30 PM
- Saturday Closed
- Sunday Closed
Reviews
I don’t recommend this health centre. They should change the receptionist and I asked for the NSH online login as their system is not supported by the official NSH login and they couldn’t help. It’s not a big deal but I thought getting a flu shot should be easier. They didn’t give the flu shot. It’s fine, they could ask over the phone the criteria of getting the shot other than wasting a Monday morning.
I was a student for four years here and every time I tried to book an appointment here I had to deal with extremely rude and patronising receptionists over the phone. They make you feel like you're bothering them just for wanting some help. In first year they kept dismissing me for weeks until one day i couldn't bare the pain anymore, so decided to go to A+E by myself where I was told i needed an emergency operation that same day. There's nothing wrong with the doctors and nurses here, they are all lovely - especially Dr Richardson. She's amazing! The problem is the receptionists. They are so rude and sometimes they'd leave me in tears after the phone calls especially when I was at my lowest in second year. Also the appointments system doesn't make any sense. Overall, It was a horrible experience and I hope they do something about it so future students don't have to go through what most of us experienced with the receptionists.
Receptionists are very off putting and make you not want to get in contact to book an appointment as when you do try, they don’t seem to want to help you.
When I was student, I came here a couple of times for emergency apts. The staff were always rude to people with the exception of a nice encounter once in a while. Hopefully it has changed in the past few months.
Had an appointment with a female doctor who was so rude to me and looked down on me. She made me feel embarrassed and was extremely judgemental. Nearly was brought to tears. Disgusting treatment for a GP when they are meant to be “non judgemental” and “empathetic”
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