Map
Detailed Information
- Place Types Post office
- Address 19 Culver Walk, Lion Walk Shopping Centre, Colchester CO1 1DF, UK
- Coordinate 51.8887955,0.9005228
- Website https://www.postoffice.co.uk/
- Rating 3.2
- Compound Code VWQ2+G6 Colchester, UK
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 12:30 PM
- Sunday Closed
Photos
Reviews
Since this has relocated, this post office is well run and I have used it many times. Good service with the self serve checkouts.
Operates an 'express' queue for business customers on a Sunday, when there is only one person servicing customers. This means that anyone else queuing for service get's queue jumped by self righteous and selfish business owners who feel they are too important to queue. I was depositing money for my business, but I'm not rude, so queued correctly. Needed to be stopped!
Services for topping up gas and electric has been down for over two weeks and still nothing has been done as the main post office this should have been dealt with straight away
Pleasantly surprised we only had to wait 10 minutes when we came in for the Home Office biometrics service at noon on Saturday. The new ticketing system differentiated by service line is definitely a success. A historic building, with a tudor timbered facade, but strictly modern interior. Too small for the population it serves, but there's nothing they can do about that. Staff are efficient, helpful and friendly.
Edit: they've now moved to WHSmiths in the Lion Walk precinct, decidedly less historic and much smaller, but the service is still good.
Generally a nice post office if you avoid the peak hours and located in a lovely historic building. I usually avoid it before 4 pm due to the standard 15-20 minute queues as there never seem to be enough staff employed, yet there are always empty desks there so perhaps Royal Mail could put some of it's earnings towards paying more staff. Some of the staff, usually the younger women and men, are lovely and friendly. Some of the older women are miserable and rude to customers for no apparent reason.The stationery and jiffy bags etc are insanely over priced so I never buy anything from here apart from stamps.One negative point is that this post office has no real telephone number, just an 0345 number, which gives no options to speak to anyone at the branch and just gives options for loans and mortgages! Very unhelpful, as all the other local branches actually have numbers that put you through to real staff, so I have to call them with any questions.
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