Home United Kingdom England Royal Mail Group Ltd

Royal Mail Group Ltd

Moorside, Colchester CO1 2GB, UK

+44 345 602 1021

Map

Detailed Information

Place Types Post office
Address Moorside, Colchester CO1 2GB, UK
Coordinate 51.8893966,0.9165392
Website https://www.royalmail.com/delivery-and-collection-office-finder
Rating 2.1
Compound Code VWQ8+QJ Colchester, UK

Openning hours

Monday 8:00 AM – 7:00 PM
Tuesday 8:00 AM – 7:00 PM
Wednesday 8:00 AM – 7:00 PM
Thursday 8:00 AM – 8:00 PM
Friday 8:00 AM – 1:00 PM
Saturday 7:00 AM – 2:00 PM
Sunday 11:00 AM – 3:00 PM

Photos

Reviews

Billy Winch (11/06/2020)

Place is great, don't know why is has such low reviews. All I want is to receive my package or send one. In and out, no small talk. If the staff member serving you seems slightly grumpy - instead of complaining, give them a smile and tell them to have a good day. Work can be stressful, no need to expect the staff to give you a full shoe shine; just my package is enough.

RhysH UK-ES (10/11/2020)

Went to pick up a parcel just before midday. The website said open 11-3 today (Sunday). Upon arrival there was a queue as expected. Nobody was going in or coming out which seemed odd. The people infront in the queue left. Turns out the door was locked and there was no staff or anybody inside, even though even the sign on the door said open 11-3. A long queue started behind me. I rang the buzzer several times but no response. After 20 minutes of waiting I gave up and left. The website, app and physical door sign said open from 11-3 on Sundays yet the door was locked and no staff were in and no notice of explanation.

Rees Westley (10/01/2020)

I try avoid using and dread receiving anything from Royal Mail Group Ltd. Poor service at the door, poor service at the counter. The rigmarole in collecting a letter or parcel that gets sent back to the sorting office (which is never open, or convenient to get to .. I may as well go collect the delivery from the sender myself! Royal Mail Group Ltd get with the times and look at the service your competition is offering.

Romanos Christou (01/04/2021)

Absolutely disgusting customer service. Been there twice in the past month and both times left in disgust.

Amber Maddock (08/12/2020)

Absolutely awful service. Not helpful in the slightest. Came in today to post a lot of items (you'd think they would want the business!) To be told they only accept 5 items. 5 items!? No where in the office does it state this. Apparently they won't accept because quote "we are not a post office". Sorry? But don't the parcels come to you anyway. I was served by a grumpy older guy who gave me the look of death and a taller guy who stood there contemplating whether to serve me. Despite the fact i had just been told I could send 5!? Honestly avoid at all costs. Go elsewhere.

Similar place

Kingston Bagpuize Post Office

Witney Rd, Kingston Bagpuize, Abingdon OX13 5AN, UK

51.6821429, -1.4124664

+44 1865 823353

https://www.postoffice.co.uk/branch-finder/4151372/kingston-bag

Hanney Post Office

Brookside, East Hanney, Wantage OX12 0JL, UK

51.6332925, -1.404155

+44 1235 868320

https://www.postoffice.co.uk/

Marcham Post Office & Stores