Map
Detailed Information
- Place Types Lodging
- Address London Rd, Charlton Kings, Cheltenham GL52 6UU, UK
- Coordinate 51.881179,-2.037118
- Website http://www.charltonkingshotel.co.uk/
- Rating 4
- Compound Code VXJ7+F5 Cheltenham, UK
Photos
Reviews
We had an extremely comfortable room with everything you could possibly need - and more. Very generous tea and coffee making supplies; iron and ironing board; hairdryer; t.v. The list goes on. The staff were attentive and helpful. Breakfast was well cooked, with plenty of choice from locally produced food. All at a very reasonable rate, beating the well known chain we've always used in the past.
Looks fine from the outside but that's where you need to stay. Stayed 1 night with several others. Rooms were tired to be polite, the furniture in our room was only fit for the tip. The mattress on the bed had seriously protruding springs, the bathroom door had been kicked leaving a hole in it and the bathroom itself was shabby at best. The conservatory roof leaked, the chair backs were broken on several chairs in the bar area, the 'bar' had very little choice and what was available we believe had just been bought from the local garage. The staff were friendly enough but seemed very inexperienced. Despite 9 of us in a group having a social drink, the receptionist/barman/everything else, announced he was closing the bar at 9.30!!! Having had little sleep we all gathered for breakfast!! Choice of 2 cereals, make your own tea or coffee from a machine, toast and a breakfast served on cold plates. All in all lucky to get 1 star. Won't be returning.
Nice, cheap place to stay. Few amenities, but my room was spacious and reasonably clean. Beware the birds in the trees in the car park!
Strange hotel. They dont answer their phones which is very unhelpful. The shower head was disgusting full of mould. The TV was tiny considering we paid for a superior room it is the size you put in your kids bedroom approx a 16 inch. Hardly any plugs in the room which means you have to unplug lights to charge phones etc. Only positive was the nice young lady on reception but when she offered us a refund she couldnt fulfil it as she didn't know the code to do it and she was on her own.
Chris the manager was very helpful, nothing was too much of a bother. He made sure we felt welcome during our stay With him going the extra mile at breakfast serivce for both us and the dog. Staff were excellent, breakfast was awesome and the hotel looks fab when arriving with beautiful grounds surrounding it. All round a great stay and would definitely stay again!
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