Map
Detailed Information
- Place Types Lodging
- Address The, Promenade, Cheltenham GL50 1NN, UK
- Coordinate 51.8964087,-2.080139
- Website https://all.accor.com/hotel/6632/index.en.shtml
- Rating 4.4
- Compound Code VWW9+HW Cheltenham, UK
Photos
Reviews
It's very central for Cheltenham ,
Excellent service from the hotel and catering staff. Beautifully located in between the Imperial Gardens and Montpellier Gardens. Just a stone throw away from many known retail shops, bars and brasserie's and most importantly a short drive into the Cotswolds.
We had to request a change in rooms as what was offered to us was considerably smaller than what was listed online or rather illustrated by the pictures, for example, the room had a large king-sized bed with a space for a small chair width resting on the large Victorian windows making the room feel cramped and enclosed. I advise you to check this before booking or call in for more information. Admirably, this was resolved instantly after paying a small fee we were able to change rooms- luckily there was availability.
The second room was much bigger and rightly proportioned to match its fixtures: a lush dressing table with chair and a classic mahogany TV cabinet to compliment. The bed was comfortable, the bathroom relatively modern and the whole place was pretty clean in general.
Really enjoyed the breakfast in the Orangery. You need to prebook breakfast the evening before which worked for me just fine, but not so much for my partner as he prefers to choose on the day. The staff were very accommodating and changed our options on the day which was much appreciated.
If I could give this hotel I would give it 7 stars! Beautiful building and first rate service. My husband uses Accor hotels a lot he is a gold member. We had some delicious chocolates delivered to our room. The staff were amazing. We will definitely be back. Wish we could have stayed longer.
EXCELLENT, Lanna and her team were superb. My wife and I enjoyed every minute of our stay including the new Victoria restaurant within. The entire team have a high standard. Will visit again.
Just had a 7 night stay ,in these difficult times they are absolutely brilliant from lana on the reception with her big smile and cheery face, with Zoe in the dining area ,service was superb breakfasts were booked for specific times brilliantly organised ,rooms spacious and very comfortable looking forward to next stay
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