Map
Detailed Information
- Place Types Lodging
- Address 12-14 Pittville Lawn, Cheltenham GL52 2BD, UK
- Coordinate 51.9049639,-2.0693972
- Website http://www.cheltenhamtownhouse.com/
- Rating 4.5
- Compound Code WW3J+X6 Cheltenham, UK
Photos
Reviews
Fantastic Hotel. Really impressed. Excellent attention to detail, very clean and tidy. Great range of breakfast options. Brilliant facilities including decent WiFi. Parking on site. Located well for local amenities and places of interest. Would definitely recommend and stay there again.
We stayed in a twin/double apartment which made into a large zip and link bed. It was spacious and tastefully decorated and great to have a kitchen area with cooker/microwave and fridge. The cooked breakfast served in the hotel which is a few minutes walk away was really good. Would definitely want to stay again if we were in the area and would highly recommend to others.
A wonderful stay. We were made very welcome by Hotel Owners and their staff members.
The hotel was immaculately clean, beautifully decorated and is in a great location.
The breakfast was fabulous, tasty good quality products.
We won't hesitate staying again .
Nice hotel. We had a nice stay. Breakfast was very good with polite staff for table service. Great location only 0.4 mile walk to the Brewery place. Mattress could have been softer but each to there own.
No gym but still advertised and really odd set up with no wifi.
Checked in, owner appeared rude while on the phone to someone (first red flag) but checked in and all ok. Room was ok and thought this was ok for the night.
Wife had a shower and the complained it was dirty. I had a shower and I saw what she meant (pictures on TripAdvisor can’t on google) and honestly didn’t feel clean after giving it a gentle wipe and seeing what came off (mould texture).
Spoke to the owner who was immediately dismissive saying this area has calcium build up on the shower heads. Then he became more rude and aggressive and told me to ‘back off’ when querying this response. I asked multiple times if there was a cleaner which this question was avoided completely.
Then he said I was rude and aggressive (comical really) and then proceeded to call the police and asked us to leave.
Got a full refund which is great but please avoid at all costs as the owner clearly thinks he is a one man army (cleaner/receptionist) and doesn’t like to be called on his unsanitary shower head and is prepared to waste police time on a civil matter.
Myself and my wife stayed closer to town in a spotless guesthouse with a very friendly, polite owner so please shop around while staying in Cheltenham and do your best to avoid this place.
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