Map
Detailed Information
- Place Types Hospital
- Address 24 Lower Northam Rd, Hedge End, Southampton SO30 4FQ, UK
- Coordinate 50.9141084,-1.3007612
- Website http://www.hedgeendmedicalcentre.co.uk/
- Rating 3.8
- Compound Code WM7X+JM Southampton, UK
Openning hours
- Monday 8:30 AM – 6:30 PM
- Tuesday 8:30 AM – 6:30 PM
- Wednesday 8:30 AM – 6:30 PM
- Thursday 8:30 AM – 6:30 PM
- Friday 8:30 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Reviews
I feel very lucky to be a patient at HE Medical Centre. Their e-Consult is excellent; very fair and efficient. I have to give public praise to Dr Yates who is the best Dr I have ever met. She is so kind, caring and understanding. I wish all doctors were like her. Both Dr Heals are also very professional and immediately put you at ease. There is only one Dr at the practice I would avoid but I won’t name him on here.
With regards to people’s comments about not being able to get a routine appointment, I think we all need to remember this is a FREE service, which in other countries would cost us over £100s therefore demand far exceeds availability. That’s why the e-Consult is the fairest way of triaging patients.
I have been registered with this surgery since I moved to Hedge End in Dec 2018. I have experienced no problems with either the Reception Staff, Nurses or Doctors. I have a couple of issues that need reviewing on a regular basis, namely blood tests, but the practice nurses, particularly Carla whom I seen to see most often, are all great & it's nice to have a little chat & laugh when I visit. I try not to make face to face appointments with the Doctors as I feel that they have enough patients who are in greater need of this service than myself. I usually arrange a duty Doctor call & all of these have been dealt with efficiently & effectively. A few referrals to Southampton General for minor procedures have all been completed in a timely manner & with the minimum of fuss. I wish I could find a local dentist that could provide as excellent a service as this establishment. Finally, thank you for your service during this particularly busy past 5 months. You're all heroes.....
I have had bad experiences with previous dentists, I recently started to go here and I am really impressed. All the staff are lovely and go above and beyond for you. I would definitely recommend this dentist practice.
Been a patient here since moving to Hedge End a few years ago. I have to say that all my dealings with them - I do have underlying health issues so speak to them several times a year minimum - have been very good. Everyone is always polite and I’ve nearly always been seen on time and phoned when they say they will. I’ve seen a lot of the negative reviews, this was mostly why I thought I’d take the time to leave a positive one. GP clinics / medical centres are desperately underfunded and overworked, I don’t think I would want to do the job of a GP, nurse or medical centre receptionist as it must be really demanding and quite a thankless task tending to everyone. You simply can’t please everyone: it’s a very intense and stressful environment. I hope to stay there for many years and respect the hard work everyone there does to help me with my health and well-being - I can recommend the surgery. Yes, it does get busy but that’s a modern surgery for you.
The doctors are doing whatever they can to keep our society healthy.
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