Map
Detailed Information
- Place Types Hospital
- Address Milton Rd, Portsmouth PO3 6DW, UK
- Coordinate 50.799329,-1.062018
- Website https://www.portsmouthsurgicalcentre.nhs.uk/
- Rating 3.2
- Compound Code QWXQ+P5 Portsmouth, UK
Openning hours
- Monday 7:30 AM – 10:00 PM
- Tuesday 7:30 AM – 10:00 PM
- Wednesday 7:30 AM – 10:00 PM
- Thursday 7:30 AM – 10:00 PM
- Friday 7:30 AM – 10:00 PM
- Saturday 8:00 AM – 10:00 PM
- Sunday 8:00 AM – 10:00 PM
Photos
Reviews
The staff were more interested in discussing what time they were going home and how many people were left to treat than looking into why I was there. The receptionist forgot to ask me any COVID questions because she was talking with another receptionist and had to call me back to the desk. The nurse who saw me didn't even look at the injury she just took my word for it and told me 'well there's nothing we can do' and to continue as normal and just take pain relief... ended up going to my GP 2 days later who actually determined I have a hidden fracture and needed 4 weeks of medication and complete rest! Really not impressed with the service and will avoid going here again!
It seems this hospital is short I staff as you will be kept waiting for 3h to 4h or above and will be kept in a very small waiting room packed with people next to an automatic sliding door that keeps opening and making the room a fridge... Once you get attended it seems like the nurses just want to get you out the way rather than attended with care... Not very happy with this place...
Awful place, the staff are rude, hostile and intimidating.
I made the mistake of taking my daughter here. The receptionist was put out that our GP had no appointments to offer an had told us to contact them.
Upon arriving the rudeness from the receptionist continued, even another patient in the waiting room stepped in as the receptionist was distressing my daughter. The nurse was as caring as Jack the Ripper and to be honest, despite my daughters’ pain and discomfort, the doctor wasn't that much better.
When the doctor finally saw her, she told her to go to the chemist and get some stuff. (Fobbed Off!)
The next morning, we contacted our GP as her pain was now uncontrollable. They saw her straight away - she had been misdiagnosed and the stuff we had got from the chemist had made the symptoms worse overnight.
The GP discontinued this medication immediately and prescribed Antibiotics and Steroids for the problem.
There are signs which say aggressive behaviour won't be tolerated from patients - But it's okay for the staff to make it plainly clear that they don't want you there due to Covid 19.
I understand that we have to protect our NHS staff from this, who is protecting the patients from this place??? This was urgent and we had followed all protocols - going through GP's E consult etc.
I think all the other bad reviews speak volumes.
I was 10 minutes late for my ultrasound and the rude and uncaring receptionist turned me away. I even tried calling them multiple times beforehand to let them know I’d be late, but no one bothered to answer the phone. Now I have to wait another month for my ultrasound. I do not recommend this hospital at all. Avoid if you can.
I came here today to get my foot checked and the diagnosis was a sprain. Lovely staff from the moment i got there. So impressed with my treatment. From the time i was assessed by a lovely lady to having an Xray taken with another wonderful lady. This walk in centre was immaculately clean. Very good air conditioning.Which was needed today. Well done to our brilliant NHS. Thank you.
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