Map
Detailed Information
- Place Types Post office
- Address 100-102 Elm Grove, Southsea, Portsmouth, Southsea PO5 1LP, UK
- Coordinate 50.789577,-1.085553
- Website https://www.postoffice.co.uk/branch-finder/0759376/elm-grove
- Rating 2.2
- Compound Code QWQ7+RQ Southsea, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 10:00 AM – 4:00 PM
Photos
Reviews
A absolute shocker of a PO. Service is awful. One counter working at peak xmas period. No ine knew if they did foreign exchange. "I don't know where the euros are.."!!. Its a disgrace that PO needs to take in hand urgently. Staff are rarely trained to required standards.
Visited early Jan, only one member of staff on duty at the time and she was not able to help me. Apparently only one member of staff that was trained / authorised to help me and she was out sick, for 6 weeks !!
Bad customer service, especially from the short-haired lady. She shouted and gave advises about the pen which I use for adress. When I ask for the parcel should be sent for signed for, she said already all parcels via Airforce are signed for. Sorry, I am not working in post office and I did not know about that. I wanna come there just when the other lady is there. She is very kind and helpful. But the other lady is very cold,uninviting and rude. It is ironic that in the window it is written as a warning to customers to treat their staff kindly, but unfortunately there is opposite of this: Your staff treat unkindly to customers.
Don't normally visit this post office,but it was my nearest option to collect a Parcelforce parcel. Wasn't that busy, however I still had a 20 minute wait due to there only being one and rather slow member of staff behind the counter.
This post Office is a joke. Many times it should be open but the staff will refuse to deal with customers, reason being "they are not trained to use the system"
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