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TABITHA MITCHELL (11/28/2020)
No opening hours on google or on the outside of the shop, so no idea what their actual hours are. Were closed 4pm on a Saturday when I tried to go with no idea when they were meant to shut. They’re the closest to my house but the lady takes ages when I’ve got more than one parcel to post. Elderly woman just chats on even when there’s a massive queue growing behind me, makes me feel guilty. Been in there once with a younger woman behind the counter a lot quicker. Shop layout of awful and cramped. If you want a faster service to up the main road to Derby road, there’s a post office located inside the Spar shop, much faster with opening hours and everything.
dale mcguire (12/27/2020)
mrs alli is the best so friendly ,she is not slow in anyway i would give 6 stars if available
Stefan Mihaylov (06/01/2020)
Extremely rude lady! I have never been that humiliated!In answer to my question she said that I am well educated and I should know better. She said is not her job to complete my letter. In answer where to write that she said- on my forehead. Rude and arrogant. Super slow. I will never come back there. I can't believe places like that exist!
Susan Hunt (08/11/2020)
Very unfriendly and rude staff. Very quick to show anger and irritation, even when you are being polite and respectful.. Unhelpful, even when an issue has emanated from their incompetence. Also, the Post Office itself, has a lay-out that is very customer unfriendly. Not a pleasure to go there.
Debbie Lintott (07/03/2020)
NEVER GO HERE to use the post office. I was mischarged on a 2nd class large letter. They kept telling me that if it weighs over 200g it automatically becomes a parcel. No it doesn't! If it is between 200g and 500g its £1.83! All I said was "I'm sorry but I think you have over charged me"...but they were quick to dismiss anything I said. Then to make matters worse the lady came out and was so vile!!!! Tried to talk down to me...I wasn't rude at all but they didn't hesitate in being rude to me!!! LEARN SOME CUSTOMER SERVICE, THERE IS A WAY OF SPEAKING TO PEOPLE!
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