A-Z Smartphone Accessories

Screen replaced in 30 minutes excellent service Not a one off had Two phones repaired now

Contradictory to what others have (very detailed) written... I have been visiting this store for over a year and they have never failed to fix and accommodate. They have always been very helpful and polite. I have always been provided with a receipt as well, so not sure what others have experienced. The common sense approach is... If your mobile device/tablet etc.. is that important to you, pay full price and go back to the manufacturer and and their price! It'll be 5-10 times the price you'll pay at A - Z Smartphone. You do the maths! This is a very busy shop, so you make your mind up over the one sided unconfirmed other statements in these reviews.

I would advise that anyone thinking of using this shop AVOID!!! Plenty of honest and competitive alternatives out there. This disgraced con artist not only avoids giving receipts but then refuses to refund on faulty items. It is required that all shops, by law, have to provide a receipt. This is all being reported to trading standards. Everyone is entitled to a refund within 14 days (cooling off period) BY LAW. It is your right as a consumer to challenge these charlatans and demand a receipt.

*WARNING* took my google pixel 2 xl into the shop to have a microphone repaired. told that all work was warranted and if i had any problems to return. 2 days later i was back as the phone had a different issue that was not there before phone had been repaired. he took the phone and said that he would look at it. 5 days later i called to see if my phone was ready. he used all the excuses of changing the shop around as to why he couldn't plug in his heat gun and just look at the phone for me. call ended with me just asking for an estimated time that he would be able to look at it and denied all accountability to any thing that he could have inadvertently done whilst repairing the phone and told me to come and collect the phone. so warranty is worth the paper its written on NOTHING. to summarize i would go else where to have your phone or laptop repaired. terrible customer service as didn't even open the phone back up to check that all his work was ok. i found him to be rude and very unhelpful. its not often that i post a review, in fact this is the first but feel that i should warn others before they end up with similar issues. phone was taken to a different repair shop last night and was informed that the damage most probably happened taking off the screen. they also stated that had i gone to them first they would have said that the screen would need replacing at the same time due to how delicate they are. because of this i am now the cost down of repair and left with a broken phone. *STAY AWAY*

Excellent service. Repaired my Samsung 8+ screen and my iPad screen at half the price of other repairers. Very polite and extremely helpful. Same day service and would highly recommend.