Home United Kingdom England Valley View Surgery

Valley View Surgery

682 Goff's Ln, Goff's Oak, Waltham Cross EN7 5ET, UK

+44 1707 875223

Map

Detailed Information

Place Types Hospital
Address 682 Goff's Ln, Goff's Oak, Waltham Cross EN7 5ET, UK
Coordinate 51.7103892,-0.0852312
Website https://www.cuffleyvillagesurgery.co.uk/
Rating 3.7
Compound Code PW67+5W Waltham Cross, UK

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 2:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 2:00 PM
Saturday Closed
Sunday Closed

Reviews

galeazzo musolesi (09/18/2020)

The receptionist are exceptionally rude and very inefficient fobbing you off without any courtesy. frankly they should not be working there as they are completely incapable of any empathy and i think are very nosey and refuse to let you speak to a doctor without divulging your personal problems to them even when you say it is personal and they have no medical training. shocking treatment really. no public servant should be this rude especially to those who are sick and are trying to get better.

shirley kaci (06/15/2020)

I have my mum at home with me on end of life care. Phoned GP’s to request a call from the doctor due to a deterioration in her health and wanted to discuss her morphine and other medications. I think I may have spoken to this receptionist before. So rude telling me she couldn’t hear me and that the phone was muffled but heard the bits she wanted a confrontation about. My daughter heard the whole conversation and agreed that in circumstances like ours no body would want to be on the receiving end of Marie’s total disregard for my mum’s situation. I’m shocked that this surgery employed someone as rude as her. I don’t know why some doctors sectarians have such chips on their shoulders. if she had practiced the art of listening instead of dictating we may have got somewhere. I’m sure there are many bad reviews about bad receptionist at this practice. Giving a balanced view all of the GP’s are great and most of the receptionist are good to. It’s a shame they have a bad egg amongst them. She should be given a warning.

paul gillard (01/26/2020)

Absolutely appalling. Have to jump though hoops to get an appointment. Reception staff are extremely rude. Doctors have prescribed the wrong medication twice with two illnesses within our family. If there is any other option I would take it rather than use this surgery.

emma ergur (05/16/2019)

Very impressed with the level of service from this surgery. All staff are always attentive and I have experienced a very personal attitude from everyone i have been involved with. I have never had difficulty in making an appointment and although there is an expected wait for an appointment I believe it to be reasonable given how overworked surgeries are currently. I have also been able to make an appointment when needed at short notice with a member of staff that can assist as they not only have many GP’s on site but a pharmacist that can also prescribe medication and assist with seeing patients. I have had personal experience with the pharmacist and she has gone above and beyond with her care and treatment of me. I hope never to have to change surgery again as I am more than impressed

Penny Carroll (05/03/2019)

I am amazed at how incredible this surgery is. They have an ask the doctor online question if you don’t want to waste an appointment, every scan or blood test I’ve had, the surgery have messaged me a few hours after with the results, the most progressive surgery I have ever been with.

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