Map
Detailed Information
- Place Types Hospital
- Address Barbara Castle Way Health Centre, Simmons' St, Blackburn BB2 1AX, UK
- Coordinate 53.7502403,-2.4887285
- Website http://www.oakenhurstmedicalpractice.nhs.uk/
- Rating 3.1
- Compound Code QG26+3G Blackburn, UK
Openning hours
- Monday 8:00 AM – 6:30 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 9:00 PM
- Thursday 8:00 AM – 6:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Reviews
I must admit that the doctors at this place are excellent. However, those who attend our calls need more training. Can receptionist not talk to a doctor for a simple request for one minute? The receptionist Kath can't. Receptionists act like doctors themselves. They should understand that many who ring them are not doctors but could be more professional and more educated than their doctors. Yet, we have to beg them for a simple, easily possible and a very reasonable request.
A big thank you to the receptionist who took my call at 8am today. I was trying to get an appointment for my grown up son the same day and although my sons problem didn't seem to be an emergency for him who is on the autistic spectrum it was a massive emergency and he was incredibly anxious. Thank you for seeing past the physical and acknowledging the emotional /mental state of my son. He came away so much happier than when he went in and the doctor he saw had obviously listened and explained things to him in a great way. Thank you so much.
Receptionist are the meanest I've ever spoken to, do not answer phones, no manners and appaling service overall
Treatment room receptionists do not really care a fig, still awaiting a simple appointment for earwax removal. Nearly 6weeks later, still NO news. How LLLLLLLLLOOOOOOONNNNNNNGGGGGG is the waiting list????
Horrible surgery and very unprofessional with bunch of untrained so called professionals it's been 6 months I have been reporting my health issue to my GP keep asking for freaking repat blood test twice its left unlabeled where you have to take extra time of from work also no one there to listen and log your official complaint
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