Coppull Post Office

Lovely staff, always friendly, professional, polite and extremely helpful. Never seen customer service like it! Staff is always happy to help - and shop is always stocked to the brim! Ended up buying 5 cards from the shop - great quality and selection! Went in to post a expensive item the other day and gave me all the suitable options for it- including his own recommendation which would be the best value for me / my situation!

The customer sevice by the gentleman behind the counter at this P.O. is exceptional he is more than helpful and extremely courteous

'No-Can-Do' rule-hardy attitude. Moved into the area recently and thought 'great - a post office on my doorstep - how useful..!' Little did i know... Had 4 packages to mail which were eBay returns, the week before Christmas. The labels were pre-paid and automatically issued online by eBay, you just package the item, print and attach the label and then take to the post office where they scan it and send it. Asian guy who always had a face like he'd seen his rear end and never once smiled, served me. Had a way of making you feel that you were an inconvenience. He smugly informed me the postage 'wasn't enough' for the weigh of the second parcel... i was at a loss because they were automatically pre-paid, and i'd only put the items (leather jackets) in proper plastic postage bags - so no extra weight.. Tried to explain that these were pre-paid and just needed scanning, but he stuck to his guns and refused to scan - in fact the one he had already accepted he then pulled back out of the mail bag he'd already placed it in, and asked me to place on the scales again. It was like the week before Christmas and really needed these to go, and I asked him if he would please just work with me on this as in the current pandemic lockdown trying to get hold of a human to speak to on eBay was a nightmare... but Mr Personality was having none of it. They weren't even airmail - as though a few extra grams was going to destroy a mail van..!! I told him quite directly that in life sometimes you have to bend a little and not be so 'rigid' about things.. and that all I was going to do was go to my FRIENDLY post office which i used to use a few miles on near where i used to live prior. Sure enough, 10 mins later I arrive at my old post office, all smiles, they ask me to place my parcels on the scales one at a time - weigh them, then pass them through their window where they scanned them, and placed them in the mail bag ready for collection. Easy. The late great Grp Capt (RAF) Douglas Bader once said: "Rules were made for the OBEDIENCE of fools, and the GUIDANCE of wise men.." Sorry, can NOT recommend this post office - amazing how ONE individual can single-handedly wreck the reputation of an otherwise perfectly fine establishment. In response to your reply: 1) "depending on description you in put on ebay. If physical weight on Post office scales does not match with what you have been charged on line, there is no way we can top up but to refuse to accept the parcel". ...- As i already said, i did NOT enter any description or details - the seller does that - i was the buyer! I had no choice on costing or weights or dimensions, i merely printed-off the label i was allocated to use by eBay. I was trying to explain that as you were reaching for the first package (which you'd already accepted!) to re-weigh it presumably in the hope you could reject that one also! 2) "We have been continously working through pandemic without closing down, so please bear with us through this hard time if you don't see a smile on our face every single minute as we are humans only" ...- I didn't say "every single minute"... the guy who works there just has an almost constant nonchalant look on his face... 3) "Also we cannot bend or amend as far as weights and price is concerned but surely for size at time we do consider if its ignorable" ...- I think your idea of 'ignorable' clearly means virtually exactly the right weight. It sure wasn't an issue for my other post office..!! They were in the mailbag at the other post office 10 minutes after i walked out of your door - with not even a second glance!

Lovely little Post Office, Great improvements have been made to the office, the manager is very friendly, and is entirely willing to help! Great service!

Brilliant Post Office, Well stocked with loads of essentials, and loads of goodies too, New postmaster has really turned the place around, what a huge improvement!