Preston Marriott Hotel

Nice quiet serene environment. Great for families. Good facilities - salon, gym and pool. I have stayed at this hotel for the last 20years. It is comfortable but the cleaning standard especially during this pandemic is disappointing and poor. The housekeeping service is every other day by request only. I cleaned my room myself four out of the six day stay. The dinner menu did not have a lot of variety but the breakfast was better. All Staff we had dealings with were great.

Stayed 22nd to 26th August. Hotel is perfectly located off M6 J32. Easy access to Lancaster, Blackpool, Lakes & Dales. Good clean hotel standards with COVID limitations. House keeping is every three days; however, additional towels / toiletries can be requested as needed. Brecky is NOT buffet (see brecky options pic), but limited to about 6 set options. Staff do their best, but they appear to be stretched. This is disappointing for a 4* rated hotel. The wait for brecky yesterday was 45 minutes! Will definitely try again though as in essence comfortable, clean and cost effective.

My wife booked this hotel for a long weekend away with the 2 children but didn't look at the reviews, I read the reviews and was going to cancel our stay.. but as it was a last minute trip I decided just to go and stay anyways as I've stayed in what looks and is a lot worse😁, glad I didn't go by the reviews as it wasn't as bad as some have made it out to be.. Yes the buildings interior decorating is quite dated, but the room was clean and tidy. It just needs bringing up to date. Staff members are friendly and welcoming. The price was very reasonable... we was looking and some of the places in Blackpool to stay and they looked very dingy and dirty and was the same price as this place, I'd rather drive and travel and stay in this hotel. I would stay again.

Clean place. Not wanting to sound harsh. Food terrible dinner and breakfast. Still waiting for my refund for breakfast. Both meals cold. Wouldn't visit again.

The staff are all so lovely and really try to help solve any issues, they're all friendly and helpful. My poor review comes from the food. Day 1- Our breakfast was taken to another table, then returned to the kitchen and was brought out too quickly for it to have been remade, needless to say, it was cold. We had excursions booked so didn't have time to wait for another so left the hotel very hungry after no breakfast, the hotel didn't charge despite our children eating, that was appreciated. Day 2- I didn't want a repeat so has cereal and pancakes, the cooked breakfast that was ordered for a member of our party was cold AGAIN. We discovered that there isn't usually a table service so it's harder for the staff. Despite the cold breakfast we insisted on paying as it seems unfair to receive another discount. Due to unforseen circumstances we have had to book in again for a third night. Went for dinner this evening. The order was wrong and for the THIRD TIME, THE FOOD WAS COLD. I get things have changed because of covid, I get you may be short staffed but if you cannot provide a service, close the kitchen!! To charge people for something you cannot provide is ridiculous. We have again been offered a refund but don't want to accept as we feel uncomfortable, this isn't a suitable suggestion to having being served cold food consistently. I already feel that I don't want to endure breakfast in the morning and honestly cannot wait to leave!