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Coat Barn

Cripple St, Coat, Martock TA12 6AR, UK

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Detailed Information

Place Types Lodging
Address Cripple St, Coat, Martock TA12 6AR, UK
Coordinate 50.9807083,-2.7804472
Website Unknown
Rating 4.3
Compound Code X6J9+7R Martock, UK

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Reviews

Aneeta Kang (08/26/2020)

With all that was happening this year, we wanted to book a long weekend away to enjoy a well deserved break. We thought Coat Barn would be the ideal property, as it was advertised by Sleeps 12 to be perfect for a ‘celebratory gathering’ for family and friends. How wrong we were! We were not able to enjoy ourselves at all, the slightest bit of noise the manager Caroline would come unannounced and complain. She even interrupted a sports day we had organised on a Sunday afternoon. She demanded that we immediately leave without any warning! I have never been spoken to in such a rude and aggressive manner. We had spent over £4K to stay at this property and it was completely ruined by sleeps 12. They should not be renting out a holiday cottage so close to other neighbours. We were wholly mislead. They are now trying to retain the entirety of our deposit because of the apparent noise and a small amount of cleaning in the kitchen, which we could not complete because Caroline was aggressively demanding that we leave. We have complained, the handling of which has been most unprofessional. As is common with a number of their reviews, they will do their upmost to retain your whole £500 deposit for minor issues. If you like to enjoy your holiday, do not book this property.

Prakash Parmar (08/28/2020)

After a tough few months we decided to book a weekend break away with Sleeps 12 and suffice to say we will never book with Sleeps 12 again. As well as turning up unannounced, Caroline was rude and aggressive towards us which we believe was unwarranted. We were threatened and made to feel like we had committed a crime when all we had done was have some fun during some sports activities. They have stated they are retaining our deposit due to noise and some small cleaning which we could not undertake (on our departure) due to Caroline aggressively tapping on the window and her watch ushering us to 'get out'. If you feel like your group will laugh, play music or encourage each other during any activities between the hours of 9am and 10pm then do not book with Sleeps 12.

Jemini Parmar (08/28/2020)

We booked Coat Barn for our annual UK break and it is suffice to say we will never be using this company again. Our group was made to feel unwelcome from the beginning; the rudeness and lack of professionalism displayed by Caroline was appalling. Caroline took it upon herself to attend the property unannounced claiming we were making too much noise at 5pm (during our group sport's activities which consisted of wheelbarrow races etc FUN!). Apparently this is grounds for withholding our deposit (and some small cleaning which we could not undertake on our departure due to Caroline aggressively tapping on the window and her watch ushering us to 'get out').. We were intimidated throughout our entire stay at Coat Barn and I will also add that we were threatened with eviction; all because we were enjoying a day of sport's activities. Caroline informed us that she has recordings of us to which we still haven't received back because as we all know recording people without them knowing is a crime. I will also add that this property has issues with wasps and flies which is evident with the industrial zapper on top of the fridge. All in all, avoid if you want to have fun!

Rebecca Edwards (11/04/2019)

Absolutely amazing holiday accommodation. Very modern, beautifully laid out. Tasteful decor and stunning location. Eight bedrooms all ensuite. An indoor heated pool and games room. Extremely well stocked kitchen with everything you could possibly need along with 3 ovens and two dishwashers. Free WiFi throughout, sky TV with all the channels. Spacious but cosy. Spotlessly clean. We thoroughly enjoyed our stay here celebrating a family birthday. There were 16 of us and we had plenty of room. This is one place I don't think I will ever forget.