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The Northgate

Northgate St, Bury St Edmunds, Bury Saint Edmunds IP33 1HP, UK
+44 1284 339604
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The Northgate
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The Northgate
Reviews
Ben Last (12/28/2020)
Beautiful hotel, staff make you feel special and room was lovely! Highly recommend! Will definitely go again!
Jacob Whiting (09/18/2020)
Me and my partner was greeted by Harry when we arrived and he was spot on with providing us with a top quality service, couldn't fault him or any other members of staff. The Breakfast was amazing also the room was amazing very spacious, very comfortable, the bathroom was insane. The Northgate definitely exceeded my expectations, We will definitely be returning again very soon.
Paula Howes (12/11/2020)
A very special wedding dinner held here yesterday. The staff were super attentive and friendly - can not fault the service and relaxing surroundings. Thank you Northgate and welll done đź‘Ź
Ashley Ficociello (09/19/2020)
The drinks at the bar are just ice in glasses. I ordered 3 drinks and probably only had one cup of fluid total. Not great service either. I asked for a napkin which never came and I asked for my drink with no sugar on the bottom outside of my drink (don’t understand why they came like this in the first place) but they were unable to give me a drink with out it. The chips were extremely oily, which is why I needed a napkin and like I said, it never came, so I had to use the oil to moisturize my hands. Very disappointing overall. I gave it three out of five stars and probably will not be going there again. If the hotel service is held to the same standard, I would be hesitant to stay the night and I wouldn’t doubt I’d probably still give it three stars since overall it was a very mediocre experience. I should add that the soap in the bathroom smelled great! (I was told one of them smelled like lavender.) Edit: I was informed the sugar on the bottom outside of my drink was known as “fairy dust” and was probably being charged for it.
Henry Andrews (10/03/2020)
Good food in a nice old building. Interior decor is maximalist plus plus. Good service. At fine-dining end of the spectrum. We'll be back.
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