Map
Detailed Information
- Place Types Post office
- Address 1 Dobbs Ln, Kesgrave, Ipswich IP5 2PX, UK
- Coordinate 52.0676716,1.2590189
- Website https://www.postoffice.co.uk/branch-finder/3121305/main-road
- Rating 3.9
- Compound Code 3795+3J Ipswich, UK
Openning hours
- Monday 9:00 AM – 10:00 PM
- Tuesday 9:00 AM – 10:00 PM
- Wednesday 9:00 AM – 10:00 PM
- Thursday 9:00 AM – 10:00 PM
- Friday 9:00 AM – 10:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Reviews
I go to this post office very regularly as I find the staff very pleasant and helpful, the lady is particularly friendly and asks about my travels often.
I have never met a more dismissive, rude and incompetent staff member at a Post Office counter before. This woman is also completely disregarding the correct way to issue Certificates of Posting. Instead of giving me proper and full certificates for 3 prepaid signed for items, she instead just scanned the barcodes and gave me the slip.She didn't even check the postage amounts were correct I asked her why no weight, postcode details and postage amounts were entered for each and was told impolitely that this was the was the way she was now doing them. I asked if this was her policy decision and there was silence. I said I needed the certificates to be full and complete in case I had to make a claim. Again silence. She pushed the items back to me with 3 more barcodes to put over the ones she had scanned. I was told not to bring this type of item again. What a service or non-service! Completely indifferent and with a slap dash approach, she is clearly the owner of this shop come Post office. Post office Counters are paying her to provide a service which she is not supplying to the Public. Methinks Post Office Counters need to be advised. I am amazed that anyone even buys from this corner shop given her attitude. Refilling the shelves is probably beyond her!
If she is not prepared to offer a full and correct Postal Service to the public then a new location for this Post Office needs to be found. It is sad the old location just down the road had to close. The local population got a far friendlier and helpful service!
This Post Office is closed on Sundays unlike it says on google opening times. Most staff are friendly and helpful
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