Map
Detailed Information
- Place Types Bar
- Address 4 West St, Epsom KT18 7RG, UK
- Coordinate 51.333189,-0.270721
- Website https://www.themarquisofgranbyepsom.co.uk/?utm_source=google&ut
- Rating 4.3
- Compound Code 8PMH+7P Epsom, UK
Photos
Reviews
Poor communication between staff as multiple waiting staff asked us for our drinks order. After 10 minutes, a waitress came back to the table to inform us that one of the drinks ordered was not available. Once re ordered, another 10 minutes went by before our drinks were brought to us.
During the meal, which was actually very nice, we asked for more drinks, but they never appeared. After, chasing them up by entering the pub( masked) , drinks arrived.
At the end of the meal, we ordered coffee’s but they didn’t arrive at all!
When we were presented with the bill, we had been over charged for an extra bottle of wine!!!
Very poor service unfortunately.
Helpful staff,very friendly..
The best Calamari I've tasted..
Cooked in a tempura batter with sweet chili type salsa is a must...
Nice looking pub with decent selection of beers and interior. Friendly staff and service was good. Menu was good, normal pub food. Would visit again.
At first thought it was lovely, until I actually had to get up and goto the bar and ask for someone to serve us as no one had even seen if we wanted a drink for 10 minutes. Not great when it’s table service only at the moment. I then had to change my drink 3 times as I wasn’t given what I ordered twice. Neither of the wrong drinks were taken off the bill which I thought was a bit off considering they’d messed up. The food was okay. The bread was dry. My roast dinner was more or less cold especially the veg. Most staff were lovely.
Overall wouldn’t go back.
Do you think it's acceptable to call last orders, take an order and then shortly after without any of us having had time to drink our drinks stand over us waiting to grab the full glasses off of us and tell us we've got to go?! Your waitress with the red hair does! Pretty rude about it too. Shame as everyone else was fine. Will try Wetherspoons next time!
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