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Tile Giant

Hawthorne Trade Park, Unit 5, Hawthorn Rd, Staines-upon-Thames, Staines TW18 3AY, UK
+44 1784 843582
Map
Detailed Information
Openning hours
  • Monday 8:00 AM – 4:00 PM
  • Tuesday 8:00 AM – 4:00 PM
  • Wednesday 8:00 AM – 4:00 PM
  • Thursday 8:00 AM – 4:00 PM
  • Friday 8:00 AM – 4:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday 10:00 AM – 4:00 PM
Photos
Tile Giant
Tile Giant
Tile Giant
Tile Giant
Tile Giant
Tile Giant
Tile Giant
Tile Giant
Tile Giant
Tile Giant
Reviews
Anthony chia-bradley (12/09/2020)
Have to say I was very pleasantly surprised by the experience of customer service given at Tile Giant. The staff member Craig was excellent, he was polite, courteous and very knowledgeable about the products. He helped me make an informed decision on the tiles I needed and never rushed me. He answered all questions I had and ensured I was fully aware of all the materials I needed. Extremely helpful at all times I would certainly recommend purchasing from Tile Giant in Staines. Great service, great knowledge and great products. Thank you for all the help Craig. You were amazing.
Pravin Paratey (12/16/2020)
I had a fantastic experience with the store. Mo (the manager) and Chris (the assistant manager) helped me not only select the tiles but other items like grout, trims, adhesive and clips. They made an unfamiliar experience easy for a home owner. There was an issue with the tiles. Mo came in for a site visit and helped rectify the issues. I needed additional items delivered the next day as we were short. Mo went above and beyond and personally delivered them the next day. So far, I am quite happy with the level of service I have received from this store.
Vik Sharma (07/03/2020)
I would like to give you some feedback on our experience (myself and my wife) when dealing with the Staines Branch of your business. At the point we first visited your Staines branch we had been looking for tiling for our 3 bathrooms at other competitors for a week. We were very frustrated and were not making any progress. We met Mo at the Staines branch and he immediately made us feel relaxed and confident that he would help us find solutions. He was exceptionally polite, patient and ‘switched on’ to our ideas and preferences. He took us to various designs and brought out samples from the back many, many times. Eventually things began to fall in to place. Over the course of 4 visits Mo helped us get a solution for all 3 bathrooms and we were delighted to place the order with him. His aftercare and effort to deal with some technical matters were superb. His team Chris and Craig were also very supportive and polite when we needed to speak to someone on Mo’s days off. Thank you Mo and the Staines Tile Giant team for helping us solve the most difficult part of our new home refurbishment. If we ever need tiles again we will come back you only.
Alan Gordon (12/09/2020)
Knowledgable and friendly staff (Craig at Staines) good prices and easy to take and return tile and flooring samples. Recommended.
Gary Hester (12/08/2020)
Went into Tile Giant Staines to get advise on tiles for a project at home. Craig could of not been more helpful and will definitely be using them again for future projects
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