Map
Detailed Information
- Place Types Bar
- Address 77 Feltham Rd, Ashford TW15 1BS, UK
- Coordinate 51.4328613,-0.451186
- Website https://www.greeneking-pubs.co.uk/pubs/middlesex/freeman-arms/?
- Rating 3.5
- Compound Code CGMX+4G Ashford, UK
Photos
Reviews
My group of friends and I (All recently turned 18) visit this pub regularly, only to be greeted with the same rudeness at almost every visit! The landlord himself Is seemingly always in a miserable mood and takes this out on his customers. My friend came in with his ID (completely genuine driving licence) and was turned away because the owner did not believe it was him. We queried the owner on this and we’re immediately, rudely asked to leave and to not return. We are not rude, we simply wish to come in, have a drink and play a few games of pool in peace. However we are unable to do this here.
Owner needs to take a look at how he is treating younger customers and to treat them with the same respect as other patrons.
Will not be returning
Would highly recommend The Kings Head, just down the road from here.
The steak I ordered was tough when I complained I was told that is how Rump Steak is and I should have ordered Sirloin.I asked if I could have Sirloin for the price of rump.I was told no.I asked how much a glass of lemonade was when the waitress told me the price I decided not to have it as I thought it was too expensive.I was then told that as it had already been poured in the glass that had to have it.The waitresses were all very polite. It was just the management who need to be retrained and I would like to add that I had this meal on a Thursday so I paid full price which was ok but I expected better treatment.I will certainly not be recommending this place to anyone else and will not be returning in the near future.
Regulars in this pub, always brilliant service, management is great, Craig and Andrea are brilliant and always helpful and never fail to make us laugh and Tamar is brilliant and always makes us smile
Come here regularly for good food, helpful staff especially Tamar, she is very helpful, cheerful and provides a warm welcome at all times. The pub is always clean and all staff are working hard in these trying times, I would recommend this place to others
Great service from Andrea always there to help and makes you feel very welcome, definitely recommend
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