Home United Kingdom England Billingshurst Post Office

Billingshurst Post Office

14 Jengers Mead, Billingshurst RH14 9PB, UK

+44 1403 785123

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Detailed Information

Place Types Post office
Address 14 Jengers Mead, Billingshurst RH14 9PB, UK
Coordinate 51.0230327,-0.4518862
Website https://www.postoffice.co.uk/branch-finder/0539120/billingshurs
Rating 2.2
Compound Code 2GFX+66 Billingshurst, UK

Openning hours

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 1:00 PM, 1:30 – 5:30 PM
Thursday 9:00 AM – 1:00 PM, 1:30 – 5:30 PM
Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 4:00 PM
Sunday Closed

Reviews

Carol McGowan (11/06/2020)

There is one female member of staff who is consistently rude and offensive to all I have witnessed her desk with, myself included. I avoid going into this branch as the previous workers followed suit. There is a young lady who has amazing customer service skills and I am relieved when she is working. I really would like to take my complaint to a higher level as I am sick of being spoken to so rudly.

Jared No second name (07/01/2020)

Turned me away from getting passport photos as the cashier didn't want to deal with me. Very poor behaviour and told me to do it online instead which is not what I needed. Utterly useless.

Louis Kidgell (10/10/2019)

The members are staff that work here are rude, difficult and not forthcoming. They aren't knowledgeable about postal services, and quite frankly, if I could rate them 0 I would! Customer service there is non existent! They make you feel uncomfortable and will refuse parcels that are posted after 5pm, even though you have been in the queue for thirty minutes! Despite a queue forming, they didn't get any other members of staff to help - A snail could serve faster! If there was somewhere else to post parcels in Billingshurst, I would certainly not return!

Kevin Baum (12/20/2019)

My Wife took a Parcel to the Jengers Mead Post office today, the Parcel went recorded delivery to Gloucestershire, when my wife got home from the Post office, she gave me the receipt for the Parcel showing all the details of the address it was being sent to. I immediately emailed a copy of the receipt to the person in Gloucestershire, showing him that the Parcel had been sent, the Person came straight back to me saying, the last digit on my postal address is incorrect. I rang Jengers Mead Post Office and had to wait for about 5 minutes before someone answered the phone, I explained to the person on the phone about their error of the postal code on the receipt, they basically said, that it would not make any difference as the Parcel will be delivered to the correct address and the Postman at Gloucestershire would know the correct address. I didn’t even get an apology from them about their error, my has also said that many a time she goes in there to post a Parcel, they can be very rude. If there was another post office close by, I would definitely use it. I would of not even given them a star rating of 1 because they don’t deserve it.

John Mills (09/26/2019)

Having checked the website I visited to get an International Driving Permit. When I reached the front of the queue I was told rather abruptly that as it was lunchtime they did not provide this service & I was pointed in direction of notice on counter which explained this. I mentioned that I had carefully checked website for information (and this was not mentioned there) to ensure my hour round-trip journey would not be wasted. The rather dismissive response by the gentleman behind the counter was that I should try another Post Office and he stormed off to another part of the shop. Simply astounded at this rudeness and arrogance! I try and support the local high street shops which seem to be in terminal decline but an experience like this does nothing to encourage me. I will certainly not be using this Post Office again.

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