BHI Parkside

An absolute pain in the backside to find if you've never been here. Also expect to find the elderly standing around in the car park blocking the way oblivious to anything or vehicles, god bless them. 😉

Recently attended for an appointment, felt very safe with the covid protocols in place. Friendly and helpful staff at the front door.

Absolutely discusted by the staff at the health centre today!! We had an Amber alert for high winds with a bit of rain. When I arrived, there was a little old lady and a woman in a wheel chair waiting outside. They were extremely cold and struggling with the wind but they were not allowed to enter the building until it was their appointment time. There are several different waiting areas inside the building, plenty of room to stay 2 metres apart. My husband asked the elderly lady if she would like to sit in our car because she was getting blown all over by the wind and had been standing for quite some time. The staff could see it was a struggle but didn't say anything I needed to use the toilet because I have health conditions that means I cant wait if I need to go. My husband asked the staff if I could use the toilet but they said no!! What gives them the right to treat people this way?? Covid 19 or not .......its absolutely appalling! I was on my mobility scooter and told the lady I was using the toilet regardless and went into the building. I got the most eviliest look from the staff member. I was extremely upset with the whole situation!! Please be kind and considerate to the people that need to use the facilities, you dont know what hidden disabilities people may have. You guys made us all feel absolutely uncomfortable and its not acceptable.

Just had flu jab. Brilliantly organised, in and out within 5 minutes. All socially distanced and including small chat :)

Went to BHI today to have a lesion removed from my leg. Cannot speak more highly how I was treated by staff when I arrived at Parkside. I was taken by the nurse who assisted at my surgery with Dr Ghosh and cannot fault how the treatment went.. Everything was explained to me before treatment and in 30 minutes I was sitting back in the car with my husband. Thank you to all at Parkside.