Home United Kingdom England Royal Mail Customer Service Point

Royal Mail Customer Service Point

Clifton Rd, Cambridge CB1 7QQ, UK

+44 345 602 1021

Map

Detailed Information

Place Types Post office
Address Clifton Rd, Cambridge CB1 7QQ, UK
Coordinate 52.1927101,0.1374804
Website https://www.royalmail.com/services-near-you?Services=dropOffPre
Rating 2.1
Compound Code 54VP+3X Cambridge, UK

Openning hours

Monday 8:00 AM – 12:00 PM
Tuesday 8:00 AM – 12:00 PM
Wednesday 8:00 AM – 12:00 PM
Thursday 8:00 AM – 8:00 PM
Friday 8:00 AM – 1:00 PM
Saturday 7:00 AM – 2:00 PM
Sunday 11:00 AM – 3:00 PM

Photos

Reviews

K S (12/17/2020)

I am absolutely disgusted with the level of service provided in that branch. The bloke with glasses behind the counter at the Clifton Rd branch is one among the worst persons I have ever dealt with. His customer service approach is abysmal. No communication skills. Does not how how to give clear instructions let alone speak properly. As if it's a chore for him to come to work everyday. Is that what he gets paid for? To provide a miserable service to the public. Needed a parcel to be tracked 48 hrs and he didn't even provide the tracking reference number.

Bruno Buckley (10/07/2020)

I have had the same experience with Royal Mail Cambridge as other reviewers, which is that, every time, the person delivering a package makes no attempt to be heard and then puts a 'you weren't in slip' through the door. This time, at 12.05 I found a slip on the floor which said they had tried to deliver it at 12.10. As before, I was home the whole time, as were several other people. It seems that they don't even knock to deliver your package, forcing you to request a repeat delivery every time.

Max Kirkham (09/22/2020)

I live in a student house with 6 other people, but seemingly every time, without fail, that we get a parcel delivered by Royal Mail, a card comes through the door saying “no one seemed to be home.” I’m convinced at this point that they don’t even try. We have multiple ground floor bedrooms, and a communal kitchen and living room mere metres away from the front door, yet never has any of us ever heard a knock. If you’re getting deliveries and you need them urgently, use another service. Plus, the Customer Pick Up opening times are a joke. They close at Midday 4 days a week?? What on earth is that??

Conz Rus (11/17/2020)

The place is a joke! The opening hours are very odd and not helpful. Staff is rude and unpleasant. I believe that this office is waisted opportunity for Royal Mail I'm sure, I lot of people would be happy to come and pick up their parcels from the office directly, then sitting at home and waiting for a postman.

Neil Cook (08/26/2020)

Miss information on opening times. One poster in the window says 8.00 - 12, the other 7.00 - 11.00. Parcel collection is critical in these times. On site staff really don't give a dam whether you are there or not. So very sad to see a fantastic British company end up like this when parcel delivery is the new way forward.

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