Map
Detailed Information
- Place Types Lodging
- Address The City Gates, Wind St, Swansea SA1 1EE, UK
- Coordinate 51.6188354,-3.9383802
- Website https://www.premierinn.com/gb/en/hotels/wales/glamorgan/swansea
- Rating 4.2
- Compound Code J396+GJ Swansea, UK
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
I stayed at this hotel and the reception male gave me a room that was dirty and smelt of wee with a stain on the long sofa which is where I think it came from.
When I went down to reception the man on the desk smirked knowing exactly what he had done.
I then had a word with the management and he looked at the room and said to me “yes it does smell we will move you straight away”
I was then moved to a much nicer room for that reason I have given 2 stars instead of just one.
This hotel can be quite noisy and in the morning I was woken up early with knocks on my door quite a few times when I answered it was two young girls and then they said they had the wrong room
The breakfast however was nice in the morning
Would I stay here again “no” I would rather choose somewhere else and the fact o never received any sort of compensation for what I endured
When I complained they said they could not find my booking and yet I had done this online (this was very odd) even with identity you have to show before you get your key card
As expected from the chain with nice comfy beds and large rooms. Stayed here before moving to Swansea and would highly recommend.
Very clean and tidy hotel throughout.
Spacious rooms
Bev the breakfast server was like a mummy. Could do enough for to help you.
Centrally located and easy walk to from train
Beautifully clean, friendly staff, great location. Didnt realise breakfast would be a slot provided on arrival. First come first serve so only available time for us was 0645. No chance haha! A lovely visit but would have been nice to of been informed about that beforehand 😊
Was convenient for shopping.very little information in the room.more tea and coffee made available in the colder weather.breakfast bacon and egg was cold.
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