Map
Detailed Information
- Place Types Hospital
- Address Cranebridge Rd, Salisbury SP2 7TD, UK
- Coordinate 51.067469,-1.80132
- Website http://www.harcourtmedical.co.uk/
- Rating 3.7
- Compound Code 358X+XF Salisbury, UK
Openning hours
- Monday 8:00 AM – 6:30 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 6:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Contacted the surgery reception last week asking for an appointment to see Dr Ressa, the receptionist respectfully asked if I could give her an idea as the reason, which I did. She confirmed that the Doctor was likely to call me sometime during the afternoon. At 1pm I received a call from Dr Ressa and explained my situation, he suggested I could come and see him at 3.40 at the surgery, which was fine by me. I said that coincidentally I was literally driving pass the surgery at that point, he instantly said pull into the car park and he'd see me there and then. After my consultation he was writing to a specialist for a further appointment. Unbelievably my specialist appointment arrived the next morning. A first class service from the surgery showing considerable empathy.
I requested an appointment for a very important matter 6 months ago and still haven't had a reply!
Edit: Emma (reception manager) just phoned me and has made me feel even worse about this practice. She said there was a technical error and they were not receiving appointment requests from that time. She then blamed me saying that I should have kept trying to get in contact with them. I'm not even sure why she phoned me because she just kept interrupting me so I'm not even sure what she wanted from me.
Friendly staff and quick efficient service
Absolutely disgraceful surgery! After travelling away to family for Christmas and forgetting my inhaler (yes my fault). I called at 8.30am to get an emergency prescription sent to a local pharmacy, I chased 3 times throughout the day as the pharmacy still hadn't received the prescription. At 8pm (the last time the prescriptions are sent through) the pharmacy still haven't received anything. Let's hope I don't have to make an emergency visit to the hospital over Christmas!
Dr Rault is a superb GP.
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