Royal Heritage Haveli Jaipur

Quaint boutique hotel built over what used to be an old family Haveli. Well done up. Disappointed that public toilets were not regularly cleaned/maintained.

This is a work of love, passion and art. Great place for a family holiday or a nice break. Great service, good food and above all, personal attention if the owners. Check in as tourists, leave as friends. Dont miss the house dogs

Beautiful ambience ,very spacious awesome room interiors, cooperative staff maintained garden and pool site

I had the pleasure of spending some quality time at the Cafe Samsara couple days back. The beauty & charm of that place, amazing hospitality by staff, the serene atmosphere all together left me so happy that I had to come out here and leave a positive feedback on their page.nnIt takes a great deal of effort from the management side to maintain and cherish a heritage property like this one, and I must say they are exceeded my expectations in every aspect. I chose to visit the cafe so I could find a quiet place to work from ( currently on wfh ), and it simply just made me so happy that I am making it a weekly routine going forward. Not to mention, the food & service was fabulous too. Also, I had the opportunity to get a private tour of the property from the owner Mr. Pradip Singh Ji himself and met his daughter Ms. Shambhavi as well, both of them were very polite and respectful.nnI cannot wait to visit the cafe again! :)

My husband and I came across Royal Heritage Haveli (RHH) in December 2018 when we were looking for a venue for our wedding in 2019. We were speaking with RHH through an agency that was managing the property. We live outside India so most of our conversations with the agency and RHH were via phone calls and emails.nnLong story short, we had an agreement in place to do our wedding at RHH in November 2019 and had agreed via email and contracts in March 2019 which means we paid a portion of the deposit to officially book this hotel for our wedding. We planned to visit the venue in July 2019 to finalize the rest of the arrangements.nnWhen we visited RHH in July 2019, we were told by the GM, Rohit Sarin that the hotel was no longer managed by the agency and that it was now managed by the owner, Pradeep Singh himself. This was a surprise to us as we were not clearly informed either by the agency or the hotel that the management was returning to the hotel. On the second day of our visit, whilst we were sat discussing the different elements on the contract, we discovered that the hotel did not have the latest version of the agreement for our wedding which shows a slack in the way our wedding agreements were handed over. Upon discovering the new contract, the GM, Rohit Sarin started disagreeing on several elements of the agreement, eventually asking us to pay INR 900,000 more to go on with the wedding. The excitement that my husband and I went to RHH with had turned into days of stress, frustration and deep disappointment. We appreciate that such situations occur occasionally, but it is the manner in which you resolve issues that show a true spirit of a business. We even tried contacting the owner Pradeep Singh and his daughter Shambhavi Singh, neither of them had the decency to respond to our messages.nnWe eventually decided not to go ahead with our wedding at RHH, not because we could not afford the additional amount of money that RHH demanded, but purely because of the manner in which RHH treated us throughout the 5 days we were there. We were treated with utter disrespect and were practically yelled at by the GM for no mistakes of ours. Apart from the both of us, my mother, sister and our wedding planner had to endure atrocious behaviour and unprofessionalism as a hotelier from Rohit Sarin and the owner Pradeep Singh for communication gaps between themselves and the agency. Cherry on top is that we did not receive our deposit of INR 200,659 back even though our agreement stated that a refund would be given if the wedding is cancelled more than 75 days before the wedding dates. We cancelled the wedding 134 days prior to our dates.nnThe sole reason for posting this review more than a year later is because we really hoped that RHH would realise what they did was wrong, although considering that they haven’t even apologized to us for their mistakes, we wish and hope that no couple looking to getting married ever has to endure what we did.