Utopia Resorts & Spa

Amazing experience, great staff n hospitality. Get the top view rooms for amazing ice cap himalayas

I have observed following points:-nn1. Food quality is excellent. I felt like I am having food at home. Lot of variety in food items.nn2. If u love to see snow then it's best for that. Morning is like in heaven. Direct sunlight.nn3. Parking is also availablenn4. Rooms are quite spacious but quality is average.nn5. Cleaning can be made better.

Lovely place to stay. Room service is amazing here. Helping staff and amazing food and restaurant.

Hotel is very good and clean food was delicious and staff were also polite and respectful.

The worst experience ever that I would ever have.nnI highly suggest people who are looking for booking this hotel NOT to do so as its a big disappointment right from the basic amenities promised as we didn't even had access to Wifi which is rightly mentioned in the package that we took and the list continues with no proper bedcovers pillow covers towels and the greatest of all the geyser was not working.nnThe worst I could ever imagine and they charge you loads for the heater they provide they tell you 250 per day and on checkout they charge 350.nnThe staff specially the person who sits at the reception is a huge EGOIST who would say no for any thing that we ask for and he would hand up on your face when you are asking for anything over the phone.nnI hope this helps to people who are thinking about booking this Resort and Utopia management work a little better towards providing better customer experience the same way they charge Us in bulks.