JBrown Stratford Estate Agents

Trying to book a property viewing for a Saturday between 11:00 - 13:00, can't do other times. Sonya was the agent, booked me for 14:00, had to e-mail again and said I can't do that time. She booked me in for 12:00.nn1 hour before the viewing, got an automated e-mail from Richard saying the viewing was moved to 14:00 without explanation. Called to find out why, first lady said she will find out and call me, 30 minutes later no response, called again, a gentlemen put me on hold and said ignore the 14:00 e-mail, the viewing will still carry out at 12:00. Had to rush there by now.nnArrived on time, the agent was 15 minutes late, no apologies AND have no access to the property. Stood there for another 10 minutes, watched him try to call and get access to the property. No luck.nnThe most unprofessional and disorganised estate agent I've been with for the past 2 years of property viewing.

Rented with JBrown and had a great experience. James was so friendly and happy to help with anything you may need. Would highly recommend using them as an agency.

Fantastic service throughout the process. They got the price I was looking for and were highly professional with great communication from end to end. Will be using them on all properties.

Most professional estate agency I have ever dealt with. Fantastic customer service with clear communication and quick responses. Anthony Scott and James Brown are true professionals who know all the ins and outs of the real estate market. I have given all my properties to this agency and would highly recommend others to do the same.

Very friendly staff, would highly recommend them. They are fast and efficient and never let a problem go unchecked.