Hollywood Casino & Hotel St. Louis

Not very clean and never win money.

My husband and I spent Sunday afternoon here. In about 4 hours we lost $1000 the most we won was $80..... they are over the top on their face mask requirements, my husband was smoking a cigarette and they asked him to pull his face mask up even while smoking, exactly how do you smoke and wear a mask? As we were leaving stopped to purchase a pretzel. The girl behind the counter was waiting on a customer as she finished her transaction, she walked away as if I were not standing there. There was another worker making dough, hollered at her to come back, when she didn’t he rudely replied that I would need to fill out some paper in order to purchase a pretzel.... what!!!! Unfortunately I never got my pretzel. They are concerned with social distancing, face mask and all the above but want you to touch paperwork and a pen that everyone else is touching, I have never seen anything like this. You can rest assure we will never return to this place. Customer service and integrity is in need of some serious evaluations to say the least. It would be in your best interest to stay clear of this place.

U hvnt tried it best not to stay home so real gambling can happen

Great room at a great rate! All of the staff were super friendly and helpful! The casino is good but watch out for the craps table. The min bet is $25 which is a bit steep and no lower options was disappointing. That's the only reason it's not a 5 star rating.

I’ve driven across country 2x this summer stayed in many hotels. This was my favorite. Very clean (bonus during the ronatimes). Staff very friendly. Casino was nice- though not like Vegas where the casino was right outside the elevator. Had to go for a long journey to get there from the guest rooms. And little options for food in the morning. The coffee shop didn’t open until 9. Kinda weird. Overall though fantastic place.