Venice Mestre

Perhaps this train station has everything you need such as ticket office, shop and restaurant. But it is a bit mess since the space is small, no control gate and few customer services. During the peak season, if you want to buy tickets, you have to wait for a long line. Pay attention to thief since police presence here very few or only outside of the station.

I wonder who the FRECCIAClub lounge is for if having a 1st class ticket to the Frecciarossa is not enough to get in.

Railway station quite improved during the years. Automatic ticket machines are all working nicely, clean and tidy, well patrolled by police. Bars and ice cream shops are good. Elevators are working. Taxis and buses immediately available out of the station. Unfortunately, during last refurbishment the waiting room was removed : none can sit. Pay attention to the beggers despite their presence is decreased in these years.

Convenient and easy to use trains and station. I don't know about an electric wheelchair, but my manual, light ride, did fine. The most difficult thing was to find an Italian who was speaking English, to tell him to wait until the procedure was done!

Very bad experience. We purchased tickets for us and the kids to travel to Venice from Mestre station. We were in a bit of a hurry to get on the train and were not aware we needed to validate the ticket. The language on the machine was in Italian so we probably missed that warning. On the train the conductor told us we should have validated. We apologized of course and than he gave us a fine of a 120 euro ( the tickets were 1.35 euro each). We were completely surprised he did not just give us a warning. We had the tickets and were simply unaware (honest mistake). We asked him to take our tickets so we could not use them again and solve it that way but the guy clearly was out for some tourist bashing. 120 euro for 4 non validated but bought tickets is pure theft! Have some compassion!!!