Map
Detailed Information
- Place Types Laundry
- Address 77710, Calle 3 Sur LB, Centro, 77710 Playa del Carmen, Q.R., Mexico
- Coordinate 20.6250548,-87.0835693
- Website https://www.facebook.com/mrcleanlaundrydelivery
- Rating 3
- Compound Code JWG8+2H Playa del Carmen, Quintana Roo, Mexico
Openning hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 8:00 PM
- Sunday Closed
Photos
Reviews
TLDR; Costs 6x more than everyone else local and stained my whites.
Long story: Picked up from out hotel at the planned time and told us he would return the next day by 1pm. We waited until 6pm when he turned up, not a big deal we just had a pool day.
Quoted me via voice chat 4$ per kilo, which is really expensive even in the tourist area. I couldn't hear very well when he quoted via voice message and assumed the price would be around the local prices so accepted. Which is my mistake and I accepted that and paid the 60$ for two bags of clothing.
When we looked through the clothes every single piece of white clothing was ruined with these brown stains. When I contacted him he said it was our sunscreen and not his fault. You can see for yourself this isn't the case.
He did offer to try and get the stains out but at this point I had given up with him.
I have used Mr. Clean now 3 times while on vacation and I can only recommend him. When I text him, he always responds in a few minutes and is available to pick up the laundry the same day or the next morning. I have always been very satisfied with the results and will for sure use him again the next time I am here ;-)
They originally stated a price that was over what they advertised. I still agreed and then ended up charging me even more than that. Dont trust them. 20USD for 3kg of laundry. Couldn't beleive it.
Tomás and the staff are AWESOME!! Great service and will continue to use them💙
Perfect experience with Mr. Clean. The hotel tried charging us 10 times for the same amount of laundry. Mr. Clean will even come pick it up and drop it off at whichever time is convenient for you. We used their service twice on this 3 weeks trip. I will definitely use them again whenever we visit Playacar. 5 stars all the way.
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